Any plans in dealing with the smurf problem?

[Comixfan-6222]

@POWERSERGE-2238

Because its really ruining the game for me, I don’t think its too much to ask to have balanced match. What are the plans to get this problem reduced at least?

A few months back Jeff acknowledged smurfing is a problem and noted that they’re working on a solution.

Hero pools is a brave and holistic change

this is a very hard problem to solve but we have some ideas. any solution is more long term, though. possibly OW2 or later. sorry i know that’s not the answer you wanted but it’s actually very complicated with the way consoles work and the rules regarding account creation.

@BrokenNinja-1361

No, they ignore the situation

Incorrect. See above.