Replied in Dandy’s post but I feel its relevant enough to just make it public as well…
Tom, if you understand why this statement might be underwhelming or disheartening then you also understand why it is unacceptable. The game is 2 years old now and well into its third year. OWL is done so that excuse is no longer viable. The content calendar it pretty well known and its not like you can’t push things back to deal with certain problems. But your problem and the problem at the office is this, WHAT ARE YOU PLANNING TO DO?! We need to know as your player base, your PAYING customers. A statement on your course of action is not only requested, it is expected.
- Is this being discussed?
- Is there already a plan in motion?
- Will we see something before the end of the summer?
- What solutions do you have right now?
This isn’t a game balance issue, this is a customer satisfaction issue, those need to be dealt with YESTERDAY if you plan to retain those customers. “were working hard to reduce toxicity in overwatch” might as well sound like “sucks to be you” at this point in time, because its takes entirely too long to handle these things and when you guys do they are either half measures or just simply too late.
Edit: For the record Tom, 40 million players, 2 avoid slots… Just saying…