Actions not registered by the game

LazyTyke-2677 · February 21, 2019, 7:10pm

I have this problem for a long time now. I would do an action, often so kind of movement ability, and I would get stuned/killed/generaly CCed/rewinded in the middle of it.

It happen a lot with Tracer blinks or Winston jump. Just right now I’m out of a game playing Winston :
I was fighting a McCree and losing, I then jumped out of the fight and got surprisingly stuned mid flight and killed. It could happen sure but I was a bit over half my life so a bit weird.
And indeed ! In the kill cam, the action went completly different. For him, he not only stuned me but also used fan the hammer.

I have no ping, I cap around 35 ping, nor fps issue. My computer is not that old, I have fairly decent ram, cg and all.
I just don’t understand and it’s really anoying.

Nicole-1893 · February 22, 2019, 9:13am

Is this on PC? If so, despite the low ping, have you checked the in-game Netgraph Ctrl + Shift + N for packet loss? Or a WinMTR for packet loss?

LazyTyke-2677 · February 22, 2019, 4:31pm

Yes, on PC. Forgot to mention it.

I just check in game and no packet loss in or out.

Thanks for the reply.

Zuvykree · February 22, 2019, 5:01pm

Howdy!

Can you get a screenshot of your network graph with all your stats displayed around the time this issue occurs?

Open Overwatch goto: Options → Video → Turn on: DISPLAY PERFORMANCE STATS. Click: ADVANCED PERFORMANCE STATS+ turn them all on.

Once in game when this issue occurs press Shift+Ctrl+N to show your Network Graph. Then take a Screenshot, you can upload it to a site like Imgur.com. Just post the last part of the link example: /bBAKrd8

It would also still be nice to capture this with a WinMTR. As this does sound like packet loss or a performance issue we would want to make sure to rule it out.

Thank you!

LazyTyke-2677 · February 22, 2019, 11:42pm

I took the screen right after having my jump as Winston stopped by a Mei freeze. It wasn’t as hard of a rewind as the one with the McCree though. I had fairly okay games today.
I’ll try to get an action with greater disparity on my next session.

Screenshot :
/3FANnuS

And the result for the WinMTR :

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| B-BOX - 0 | 646 | 646 | 0 | 0 | 5 | 0 |

| 1.240-134-109.adsl-dyn.isp.belgacom.be - 0 | 646 | 646 | 9 | 61 | 157 | 22 |

| lag-62-100.iarmar1.isp.belgacom.be - 98 | 132 | 3 | 0 | 6 | 7 | 6 |

| No response from host - 100 | 130 | 0 | 0 | 0 | 0 | 0 |

| 80.84.23.94 - 100 | 131 | 1 | 0 | 7 | 7 | 7 |

| 94.102.162.35 - 22 | 351 | 277 | 11 | 11 | 18 | 11 |

| 195.66.226.234 - 0 | 646 | 646 | 12 | 12 | 57 | 12 |

| ae1-br01-eqld5.as57976. net - 0 | 646 | 646 | 14 | 17 | 147 | 15 |

| et-0-0-2-br02-eqam1.as57976. net - 0 | 646 | 646 | 14 | 22 | 154 | 15 |

| No response from host - 100 | 130 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Drakuloth · February 23, 2019, 1:08am

LazyTyke,

Your packets per second go nuts in that imgur gallery link and your sim delay is also spiking wildly with it. This is telling us you’re actually not getting data that’s happening on the server during the period where things go differently in your eyes and theirs. WinMTR looks okay. Can you close all other background programs and troubleshoot your security programs/uninstall them if that fails?

LazyTyke-2677 · February 25, 2019, 11:51pm

I’m back. Sorry for the delay, I reached the data limit for my internet plan. Took me a bit of time to add some.

I just played a bit with only OW and the blizzard launcher running. I had again a moment where I jumped away from a Soldier and got killed in flight while not even turning away on the killcam.

I use Windows Defender as my security programs and it last updated yesterday.

I took the screen after the killcam
/Zz2NEsu

Also ran WinMTR again :

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| mymodem.lan - 0 | 751 | 751 | 0 | 0 | 5 | 0 |

| 1.240-134-109.adsl-dyn.isp.belgacom.be - 0 | 751 | 751 | 7 | 73 | 183 | 17 |

| lag-62-100.iarmar1.isp.belgacom.be - 9 | 561 | 513 | 6 | 6 | 37 | 6 |

| lag-14-1000.ibrmar3.isp.belgacom.be - 99 | 153 | 3 | 0 | 6 | 7 | 7 |

| 80.84.23.94 - 27 | 365 | 268 | 0 | 6 | 10 | 6 |

| 94.102.162.35 - 14 | 494 | 429 | 10 | 10 | 15 | 10 |

| 195.66.226.234 - 0 | 751 | 751 | 14 | 15 | 49 | 15 |

| ae1-br01-eqld5.as57976. net - 0 | 751 | 751 | 14 | 17 | 151 | 14 |

| et-0-0-2-br02-eqpa4.as57976. net - 0 | 749 | 749 | 15 | 37 | 1758 | 23 |

| No response from host - 100 | 151 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Drakuloth · March 1, 2019, 2:18am

This test is a bit messy and there are a bunch of really weird behaviors throughout it. Let’s try a couple things and see if they help. If you have a phone capable of mobile tethering/mobile hotspot - can you test while playing from the phone connection? (You’ll need to look up how to do this online since it’s slightly different for every phone.)

If you can’t use a mobile tether, how about downloading a VPN client? (Again, this is something you’ll want to look up online.) Does the behavior improve while running on either of these methods? If not, let’s rerun the winMTR using the other connection method to see if we can find any other problems.