It indeed takes a big amount of effort to stand up for yourself when you know something unfair is happening to you. Being an a-hole in the past has nothing to do if you’re an a-hole in the present. In fact, it actually strengthens that you know how to not be an a-hole, and thus now have a better behavior arsenal and emotional control.
You haven’t gotten false-reported because the notification is probably manual. If it isn’t, and I’m making a blind assumption (my guess is I’m not), being on-the-fence means supporting people whether or not they are toxic: this means allowing people to be non-toxic, but also allowing them to be toxic; this is something I’ve seen the customer service representatives take pride in; they will not deny an appeal if you get false reported, because of this (if it hasn’t happened already).
I’m pretty sure it’s very easy to get false reported because you went on the mic (see: people saying they’ll get reported for saying “hi”; they aren’t exaggerating, because I know from experience it is almost actually like this).
According to a few threads I’ve read up on the CSR philosophy, they consider your past behavior as your present behavior (safe to assume), and as such, having him improve his behavior would be irrelevant (according to the philosophy). I’ve tried appealing when I’ve done nothing wrong but point people out for being toxic, and the appeal got denied.
I’ve found far more truth being sure about myself, than questioning everything. I’m not about to go through my old mistakes. Perhaps you’ll learn the same someday. I personally don’t accept one answer; I accept all answers, and summarize them. I know it may seem like otherwise.
If someone is emotionally stable, their assessment of themselves is more than viable. I’m sorry if you think otherwise; else you’ll screw a lot of people over, especially if you have power.
Assumptions aren’t bad. They’re only dangerous if there is a lot of weight put on them. Penalizing someone based on an assumption, for example, is dangerous. Giving someone the benefit of the doubt, based on an assumption, is a bit less dangerous. Making an assumption based on past experiences is actually the safest bet as far as assumptions go, which is what I do.
Not everyone knows how to handle their emotions. Unfortunately, it isn’t often taught. Being emotionally mature will allow you to gauge how someone will react, and will give you the ability to avoid rejection. Being on the fence won’t allow this; being on the fence is a sign of emotional immaturity. It shows you don’t know what you want, and therefor don’t know what others want.
Making a post standing up for yourself, for something unfair, is certainly a gauge of honesty. You should try it yourself.