The original Overwatch was already a bad game, and it never was a good game to begin with. The majority of people are just tired of Triple A devs being hacks, and Overwatch at least has style, which is enough for most bored gamers to enjoy.
Unfortunately for Blizzard, a bad game with a good paint job is still a bad game.
Let’s talk core game design.
6v6 games with a roster of 20+ characters to choose from was stupid in MOBA gaming, and it’s stupid here.
Team Size directly correlates to how important each team member is. If 1 player dies in a 2v2, that’s half your team; in a 10v10, that’s only a tenth. This importance puts extra pressure on players to perform optimally, which segways into the next part about team size:
Specialization Vs Generalization.
The ability to excel in many situations will always win out over specializing in a specific role, so long as the team sizes are small. When every player counts, you need to be able to quickly adapt to the situation, which is impossible if you’ve gimped yourself by picking a hyper-specific character.
(That’s why everybody hates Hanzo, btw)
Meanwhile, larger team sizes afford enough of a buffer for players to specialize, which often makes teams even more effective when done properly.
Overwatch… completely and utterly fails to understand these concepts, and that incompetence bleeds into player frustration.
The fact that Overwatch had problems with [The Meta™] even before the reboot should’ve been a red flag. You could not play a casual game without forcing yourself to abide by what is optimal instead of fun, or you would be banned due to excessive reports.
This problem isn’t even exclusive to Overwatch.
6v6 TF2 is straight up an inferior game for the exact same reasons, despite its classes being far more flexible. The only reason it’s even remotely respected is because the base game is 12v12, so only competitive players have to deal with the flaws of 6v6.
One of the only games I’ve seen that get low team sizes right is CS:GO, and that’s solely because nobody is tied to a specific class. Yes, the weapons can influence how you play the game, but you’re not restricted to them in the slightest. It’s just you, your team, and your enemy.
The other game I’ve seen pull this off well was the now defunct Magicka Wizard Wars. Every player had access to eight magical elements they could mix together for various effects and dueling with your magic was purely a test of skill, because you had access to the exact same tools as everyone else.
Everything regarding Blizzard’s inability to “balance” the game, or their lies about PvE… it means nothing.
Overwatch itself was doomed to suck from the moment Blizzard chose 6v6, and they killed any hope for the game when they made it 5v5.
Overwatch SHOULD have been a massive 10v10 brawl at the smallest. It’d be a bit chaotic, but it’d also force the Special Effects department to not just vomit neon colors everywhere and call it a job well done.