righthere described what I was looking at specifically with regards to this perfectly. So for context, Reference his post here.
I also am the creator of This Console Megathread, and this one explains some parts to this thread and others, and likewise is also trying to get the Developers’ lack of direct transparency to us addressed.
Even third party Overwatch Content Creators have given mention to, or even talked about, that thread at some point. This means that said content creators are also doing an even better job at shedding light on these concerns than Blizzard is. Heck, Diablo 3 Players are still getting Developer Responses these days; and yes, even the Console Players too. How long has that game been out? 6 years. I will agree that their last response to Console Players on their forums was 3 months ago, as I took the time to research this. But even then, that’s still less time than the amount of time that has passed since the last time the Overwatch Team responded to Console Players on their own forums (by about a month and a half).
Everybody does have their preferences; you chose PC in the end, and I chose Console. We all have our own preferences and choices, and each has its own advantages and disadvantages.
I, like many others, also want to believe that the Overwatch Team is listening to our feedback. However, given the 4 and a half month time span since the last time they responded to us (referring to their Console Players), I feel as though that they really are NOT trying to listen to us, and that they’ve just dropped the support for it outside of the occasional patch. Plus, everyone has a limit to their patience. And I don’t think anyone wants to see another Console Player Uprising happen; not even me, even though I would have no qualms about supporting one if it was to happen.
As I noted within the OP, I can likewise agree that the game is not too out of balance on Console. But there’s definitely some changes that can be made, provided they actually take the time to look at us.