It’s just that… tanking kinda sucks. It’s always kinda sucked, and that’s the reason people don’t like to do it. All the mistakes are on you, and it’s easy to backseat tanks (while never playing them) because everyone else usually sees more of the field ahead than the tank does. Teammates also don’t know how to play in coordination with their tanks/read their play language (though I think it was generally better in OW1… could be a MM thing).
Yes, there are people who don’t mind tanking and are a glutton for punishment/enjoy the challenge, but they/we are the exception, not the rule. The devs posted a graph that essentially showed they gutted/completely reworked 222 to shave off 2mins from DPS queue times (after ignoring the tank roster for literally years). Who really cares if DPS have to wait 2 more mins avg for a game? IRL, you line up longer for more popular things. You could easily pick/join a shorter line, but you won’t get the most fun thing.
They funnelled 2nd tank abilities/utility to supports, and didn’t double buff tanks to handle the role of going from 2 people to 1. Yet people still complain they’re kaijus while they’re equal to 1.5 out of 2 OW1 tanks (not a single tank has double their HP/dmg from OW1).
Tanks frankly should be kaijus if you’re melding two of the beefiest heroes in the roster into one (doubling their responsibilities), and then also trying to account for all the tank synergies. Even with those synergies, tanks could still melt in less than a second in OW1 (because DPS burst damage/crits are pandered to).
They could rework tanks to be more fun, but since DPS and Supp are the majority, they are loud and complain about not being able to more easily kill tanks. It’s no wonder you have to stare at/deal with an enemy tank all game, that’s kind of why they’re there.
This could attract the question why we even have tanks at all or if we should turn them all into DPS, but most of us don’t like OQ games with no tank and 3-4 DPS in them, because that’s deathmatch not OW.
There’s really no solution that a massive group of people won’t whinge about, but if you keep treating tanks poorly in terms of fun allowances, you’ll never lower DPS queue times and we’ve generally seen that with OW2 bottlenecks (despite a looser MM).
It’d actually be funny if they enmesh the Tank+DPS queue and randomly assign one or two of those people to tank per game. That’ll lower queue times and potentially even empathize more DPS players to tanks (though the opposite could also be true via resentment, or leavers would be more rampant).
Sorry for the rant, it just feels like an uphill battle that I won’t really be satisfied with the outcome of until I get to play 2-2-2 consistently again (and we may never get that).