38ms for >1 year, now 82ms

I live in Texas and have a google fiber connection. I’ve always had ~38ms latency, since I got the game. Sometimes it would be ~60 but I could restart the game and get back to the normal value. Now I cant get lower than 80.

Any tips? I’m getting shot around corners and missing deflects, recalls etc due to the doubled latency.

Lets work on pinpointing where the increased latency is occuring by running a WinMTR test:

WinMTR instructions:

  1. Download WinMTR from http://winmtr.net/download-winmtr/ (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
  2. Unzip the WinMTR.zip file to the Desktop.
  3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
  4. Run the WinMTR.exe
  5. Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
    Network Graph
    note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78
  6. Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
  7. Click on “Copy text to clipboard”, then return to this forum thread.
  8. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:

  • US West - 24.105.30.129
  • US Central - 24.105.62.129
  • Brazil - 54.207.107.12
  • Europe - 185.60.114.159
  • Europe - 185.60.112.157
  • Korea - 211.234.110.1
  • Taiwan - 203.66.81.98
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I’m linking this just in case it might be relevant (depending when you first noticed the issue.):

Long story short, they changed the latency indicator (in patch 1.21, Mar '18) and it now displays a number “10-20 ms more” than before. (That might not be the whole story in your case because you described a ~40 ms increase, but it’s at least something to be aware of.) So if you’ve kept good track of your latency since then and only just now observed the increase you described, ignore this.