I have been trying to play Competitive for a while, but it’s always a massive pain. My queue times go above 17 minutes, to the point where I simply give up. I have not managed to get a rank yet given I don’t have a chance to play Competitive - and it has been 2 seasons.
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I’ve compiled a list of posts regarding similar bugs under: Matchmaker Queue Time And Balance. Any help in spreading the word about this megathread and other related threads would be greatly appreciated.