“Based on your feedback we’ve taken time to rethink OW2 with the singular goal of ensuring it is a living game, serving our players with exciting content on a regular basis”
This statement makes me wary. It shows that OW2 lacked direction, that there were internal issues (which coincide with Jeff Kaplan leaving).
So what was the original plan?
Having the same content drought for OW2 as you did for OW1
And what are your future plans?
Instead of bigger content drops we get it cut into pieces?
There is no copium left, this your only shot