Win and still lose

Hello,

Yesterday I played host and unfortunately I was disappointed again, not for the first time. I told myself that I will not let go and I must write to you that I find it extremely unfair. Namely, yesterday winning the game disconnected me for reasons unknown to me and scored a loss for me. Not only that I am already trying very hard to get out of the platinum by badly balanced players in leagues, but also many times or there is a problem with disconnection or playing with the bot throughout the match … Why is there no match? Why are the points zero in such matches? If only I had a problem with it, but not my friend in which I play together also has the same problems. Nickname of the player olorocks. I would like to ask you to analyze the case and solve the problem. Regards, Jakub

It’s impossible to get back rank points if they were lost for any reason, including disconnects.