Will blizz ever consider resetting the suspensions and silence punishments for good behaviour?

I have friends who got 2-week bans from bad behaviour years ago.

Till today, they don’t dare to play too much HOTS because while it is safe most of the time, if the random reports pile up by chance, they are going to get permanently banned. (E.g. let’s say there’s a very low 3-5% chance of racking up quite a lot of random reports on a given week, it won’t take you more than a year to get perma banned)

Why doesn’t blizz system refresh the penalties after a year of no penalties, or perhaps have some “good-behaviour” tracking system in place like commendations, which can erase the reports received?

If you’re good 99% of the time but get emotional and angry 1% of the time, you will get suspended for that 1% over and over until your account gets permanently banned.

What kind of system is this???

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If your friends know how to interact with others in a mature and responsible way then they have nothing to fear.

Yes, it is too easy to falsely report someone and receive tickets that you truely dont deserve. However, the silence thresholds are set really high because it takes into account the occasional false report.

To get silences, you need a lot of tickets against you. To get a lot of tickets against you, you need to demonstrate consistent poor behaviour

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Unlikely…

I’ve been angry and emotional far more than 1% of the time. Call it 5-10% of the time.
Over all my games. Much less now than when I started.

Everyone who gets banned always says it was just one thing, one time. Barely did anything.

And i’m guessing most of them either:
a. Don’t understand that they’re being rude/mean/cruel/etc.
b. Are not telling the truth, or not the whole truth
c. A combination of a and b.
d. There are probably a 1-2% of such people who might be correct in their silence/ban being unfair and based on a one off issue.

That being said, dropping or slowly resetting penalties after a couple of years of near nothing being reported seems reasonable.

People can, do and have changed. Not always, but if they did not change the system will kick right back in on them.

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That’s because you play quickmatch.

Reports rack up 3 times as fast in ranked

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I played some 300-350 ranked games in 2015 and 2016, when I was certainly at my most “toxic”. Where I probably was rude/mean/abusive/etc for 10-15% of my games.

And it was almost all solo queue in HL. No running with groups of people to reduce whom could report.

If you were only bad 1% of the time, you would need to play 3000 games or so in that time to match my level of toxicity in game.

Now, you could have if more structured together, but it seems unlikely there would be only 1-2 days out of a year where that behavior happened.

So again, BS.

I should also add in my experience people in QM are far more willing to state they are reporting of tell people to report others for reasons. That’s my personal experience, and given we’re both individuals unless you can show that ranked play == more reporting both of our experiences are equally valid.

So if you call BS, you must be of the view that only truly toxic players get reported.

In your view the report system is working as intended? People who don’t deserve to be banned never get banned?

Rofl

People get banned for tons of reasons, most of which have absolutely nothing to do with abusive chat or throwing games.

Go last pick murky in all your ranked games without showing it as a pre-pick, last I heard that wasn’t a bannable offence but you’ll be losing your account pretty quick with that

I picked Murky a solid 20-25 times in 2015 and 2016… usually near the end of the draft.

Of course, I was also rocking a near 70% winrate with Murky, so that is probably why it ended up not bothering people.

A consistent system. You break the rules, you get punished. Simple as that. It’s not about how many games you can play correctly before breaking the rules (again). You’re supposed to play every game without breaking the rules. That’s why they are rules. And if you keep breaking those rules, you keep getting punished. Actually learn to behave if you don’t want more punishments.

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im not going to try to debate semantics of right and wrong tbh. however, you have to realize the system isnt consistent right? its abusable and automated. two things which make it bad. its been proven that all you have to do is say “gg” or “i love HotS” and nothing else all game in every game and you could end up with a silence.

the system is totally automated and based on report numbers.

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Oh sure, I agree that (the possibility of) false reporting is an actual problem with the current system. That’s got nothing to do with the consistency of the ‘get punished for being bad 1% of times, even if good the other 99%’ reasoning though. That logic is sound, even if the current execution is debatable.

You can be as gentle as you want. Some people still dont care. They already report you for just playing poorly or taking a wrong hero.

The silence treshold might be large, but even then… if someone has been behaving well for a year, clearly showing he has improved his behaviour, which is what the system wants to promote. Why does the next penatly have to be harsher than its previous one?

This doesnt promote good behaviour, it promotes complete ignorance (turning off chat).

Good behaviour should be rewarded, and having penatlties decay is a good way to promote this behavious. Even more when its visible: If you collected up to 3 weeks worth of a penatly and see it go down by 1 day each week, it shows you are doing well.
Suddenly you raged and for 1 day you notice the penalty going upward (but not directly being applied). And you know you have to calm down.
And failing to obey that can give a penatly.

It shows when you were considered friendly, and when you werent. Even if incorrect, but at least you will know what was going on.

Some people might insult all the time, but those who played since alpha can simply stack up a lot of penalties, 2 years of behaving well shows they learned.

Just banning everyone is a poor system, as those players are not going to promote the game anymore (which is bad for money income), they will not spend money on a new account (bad for money), they are more likely to curse with a new account (because, ‘i can just create a new one as i havent spent any money’) and their bad behaviour can escalate towards other players.

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No you don’t. I’ve seen teams report someone to heck and back just because they pinged on the map to warn them about boss. I myself have been reported for asking a Naz to help me finish off some Siege. He went right ahead and led the enemy team to me. Whispered me after the game saying him and his buddy are going to report me cause I was too “forceful” by asking for help.

Let’s not even get started with the common streamer getting mad after a match and reporting everyone, for every little option. It’s extremely common to report someone you think didn’t play well than it is to report someone for legit toxic language that a filter won’t block.

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i think the execs don’t pay attention to this game and see it as an “other” part of the income statement.

The current design team only cares about a paycheck.

No one at blizzard cares about this game anymore and so nothing will be done

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DUDE
PISS
OFF

How many threads do there have to be before it gets through your thick skull? This games reporting system is a PROBLEM

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You are asking three questions in your thread. The answer to your first question is Yes, Blizzard will consider resetting the banned accounts.
The answer to your second question is Because there’s no need to do it, banned players can keep playing.
The answer to your third questions is It’s a system to try to control bad behavior of players that can’t control their emotions in certain situations.

In response to some of the replies in this thread, executives and developers care a lot about this game, some of them play it for hours at least once a week, some of them watch a couple of games with audio developer comments. The executives that do not play know the game because their children play it and don’t shut up about it sometimes. And The Company cares a lot about the playerbase, but there’s really no reason to care for certain players that only care about their confort and their emotions and how they feel.

You have to understand that most of you boys only want to change things when the thing is something that you don’t like or something that affects you negatively. Children and young players are important, because they are growing up with the company, but old players that can’t change themselves and that act like children are just something that nobody even wants to talk to.

Babies cry the way they do because they don’t know words.

DUDE
PISS
OFF
How many threads do there have to be before it gets through your thick skull? This games reporting system is a PROBLEM

Well, it’s supposed to be a problem. It’s not supposed to make you happy. If you look at the thread, there are less people saying that the system is a problem, and there are more people saying that the system is good.

You may think something like “omg can’t you see that there’s always like 10 threads open all the time, and they are from different players all the time, and they are always explaining why the system is bad”

Well, sure, but in all those threads, there’s always more people explaining why the system works.

People just reports when one plays Gazlow or Naz.
Such a sad pool of ignorant players who don’t even know it’s their fault for losses.

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I don’t know about a full reset but lowering the punishement times after a number of played hours would be required for silenced accused players.
Throwers and afkers can burn in hellfire however.

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I did some research few monts ago. Created a fresh account, and in every game asked teammates to report me for Abusive chat, while using some not good random sentences (not calling anyone out), like “mothertrucker” and so on. It took about 20 games to get that account silenced. So. 20 games is about 80 (well only if all 4 team members did what I’ve asked for) if not less reports to hit punishment threshold.

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Once again I have to repeat that regular players in this game aren’t complete human garbage reeking of toxicity. It all has to do with poor matchmaking that nothing has been done about for a long time. Do you think someone that unlocked near everything for free in this game is willing to risk their account over something he feels urge to say about little Jimmy’s mother? No, at my worst I will scorn the player doing stupid mistakes or at least offer an advice how to improve.

You’ll get spam reported either way, just like the other day where I ended up in a 1+1+3 game. The other random and I are near 2000 level whereas the other three are 90+60+30 levels.

I’m playing a healer so there’s already so much I can do with an experienced team such as this. The other guy on my team is a Kel’thuzad god, finishing his quest in less than two minutes and completing a 15min game with 150k dmg.

Rest of the team dies 9 times each, ETC 5k dmg, Kaelthas 15k dmg, last guy didn’t even earn the right to be mentioned.

Early in the game I just mention that no matter how good our KTZ is, this game can go only one way. He adds that the matchmaker is a mess and that next game hopefully wont be as one sided.

Game ends, we get called “useless fa*****” by the 3 man stack and they keep sending unsolicited whispers to both of us how should get a job and a life.

I didn’t get punished ever after playing 5k+ quick matches, and I play regularly, not a weekend gamer to have breathing room before reports expire. First week of last season’s team league, get suspended. The week passes, play one more evening and I’m suspended again. I simply stopped and went on to play ARAM brawl for the remainder of season hoping for a change, but the new placement system just made things even worse.

So yes, the system is garbage, dependent on volume of reports rather than their validity, and it is prone to abuse from groups of players playing together. Only the regular players will get punished while the reports made against weekend games that on occasion ruin games intentionally will simply decay over time and will never accumulate to trigger an automatic suspension.

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False.

Most people think the reporting system is a joke. The reason you don’t see as many as before is because they left for Apex or some other game.

People are constantly getting reported for simple things. Just now I had an Imperius report and block me because I killed 2 enemy players instead of wasting the last few seconds of the Destructor(?) going to bot lane.

It’s a huge problem that needs to be addressed. Then you have the issue with the icon on the top of a player’s name/portrait. Many, unfortunately, see this icon of a silenced player and report them just because they had an icon and we lost. I’ve seen this throughout the years and it’s easily, one of the most abused report systems out there.

Should players behave accordingly? absolutely. Should they get completely silenced or banned because someone else is too sensitive and unchecked the filter button?

No. No way in hell.