SOLUTION: Game modes, load out, skins, store not working

I cannot play any ranked game for some reason.
I cannot use Deathwing because it says my banner is not fulfilled or something.
Every game it defaults back to Nazeebo, whom I was playing last before all these errors.
No matter what hero and load out I pick, i uses the load out from Nazeebo with the hero I pick, and a default skin on that hero.

Hey there RipN8R,

I might start on this one with a Scan and Repair on the game. It sounds like the game install might have gotten corrupted. If that does not work it might be ideal to try a full reinstall of the game.

SOLUTION: I deleted the Heroes of the Storm folder at…
C:\Users\ (username) \AppData\Local\Blizzard Entertainment
Everything seems to be working as it should now. I deleted the folder while the game was running, and loading into a game, and it had the correct load out and skin when I entered the game. Then I quit the application and started again, and everything still seemed to be working. Hopefully this will help someone else, because this was a very weird problem.