Stuttering up to 1.5k ms on Singapore server

Technical Support
1

No issues all night, suddenly during storm league and qm my ping spikes and maintains minimum 400ms, and sometimes going up to 1.5k or even 10k (reconnecting).

Here’s my tracert.

1 1 ms 2 ms 4 ms Singtel-ACPlus [192.168.1.254]
2 39 ms 5 ms 3 ms bb115-66-119-254.singnet.com.sg [115.66.119.254]
3 92 ms 619 ms 385 ms 202.166.123.130
4 615 ms 352 ms 968 ms 202.166.123.129
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23

2

It looks like the problem may be with the ISP. After the signal leaves your home network, the latency is skyrocketing to between 300-1000 latency on hops 3 and 4.

Since this is so close to hope, a VPN may not bypass the issue. I highly suggest contacting a Tier 2 or Tier 3 agent from the ISP to discuss the issue.