Christopher-Dean
hi i feel that u guys are or are being very unfair and i play this game very very hard and i finely got to diamond rank after playing hots for 4-5 years and i also always buy things from u guys i support u i was diamond 5 end season and did not get my portrait and feel this is very unfair i think i was 2 games short from finishing the retarded rank quest and now i was high rank and did not get anything to show i was there this is very unfair put your self in my shoes relay this is not cool i dont care about stupid gold from a quest or mount mounts and gold dones not get u diamond rank and master rank skill dose a mount or gold dose not show your skill the portrait dose and u should at least get that if u have played your placement games and get high rank at least realy i hope u can give me what i deserve im so pissed i feel like not playing hots ever again i know im not the only one that got screwed like this realy u guys must think about that quest its very bad pls give me my portrait im asking nice coz i support u guys and i play many of your other games pls i beg u i know u can do it.
Hey Christopher-Dean,
I’m Game Master Latcrick, and I’ll be handling your help request today with the utmost of care, and I appreciate your patience and understanding so far. I wasn’t able to talk to you online today, however hopefully this response will be good enough in my absence! 
Thanks for contacting us about your Ranked DIamond 5 portrait (And congratulations on reaching such a rank!) and I’m so sorry to hear that you didn’t receive it at the end of the season like you were promised. :(.
Unfortunately, we are unable to process reports of this nature via our Customer Support service. However, you can share your input by posting on the Heroes of the Storm forums:
Bug Reports: Heroes of the Storm Forums
Discussion: Heroes of the Storm Forums
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Please keep your feedback and bug reports coming; we will ensure to address as many of them as quickly as we are able.
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Thank you so much for taking the time out to contact us today here at Blizzard Entertainment, and I wish you all the best in your adventures, be it Azeroth, Sanctuary, the Nexus or beyond!
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