Just got a new desktop and installed HoTS and cannot get it to play. It has downloaded and patched correctly (?) and when I press play it gives me the MSCVR120.dll and MSCVP120.dll error message.
I googled the issue and tried to remedy it myself prior to submitting a new topic. I already downloaded the Microsoft Visual 2013+++ and 2015+++ versions. I scanned and repair the game several times, uninstalled and installed US Battle Net and HoTS twice.
I am also trying to provide a DxDiag as well but its a HUGE text file when I pasted it into this topic and hit the “</>” it just highlighted it but didn’t condense it.
Tried everything. It works on my laptop but not on this desktop. It runs every other blizzard game WoW/SC2/DiabloIII but not HoTS. Where are the admins! or Tech support peeps!
Based on everything you have tried, I’d suggest running a System File Checker.
As for the DxDiag, it’s strange that it is too large but you can upload it through Pastebin and paste the code here (example Pastebin (dot) com/123456)