Mouse not working on PTR

Hey so basically whenever I start up the PTR to play some Orphea my mouse just stops working, I mean I can alt tab and close the game, but when I’m in PTR I just can’t move my cursor ! Someone please help me fox that please !!! thanks for reading though, apreciate it !

Same, are you also on a mac?

same here. running on mac.
it only happen on PTR

I reported this a week ago, and now that the patch dropped, the same thing is happening on production.

Help! I’m also on a mac. I have the latest update. I am not in PTR I am in the regular game. Same thing happened to me. My mouse would not move in game. I left the game and rejoined to tyr to fix it and the team reported me. I couldnt do anything and now I will probably get in trouble over the reports!

Also having this issue on latest release patch.
MacBook Pro (15-inch, 2016)
macOS Mojave version 10.14.1.

Another Mac Book Pro user who is experiencing the same issue. Mouse does not work within the game at all. I tried resetting all of the game options & it is still happening.

Settings > Security & Privacy > Privacy > Accessibility > Check Heroes

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Thanks! Finally working now.

workede for me also :+1:

Thx guys. Were about to post here too but seems it works for me too :ok_hand:

How do you access this through just the keyboard interface?

Ah I should clarify - the “Settings” I am referring to is actually the Mac’s System Preferences application.