Lag Spikes last few weeks

Technical Support
1

Sept '21
Starting a in the last few weeks I have been experiencing large lag spikes. Most of the time it is 3-4 times a game that last 3-5 seconds. The odd times these spikes happen in quick succession.
No performance indicator warnings.
In graphics, set everything to low to no avail. Sounds quality is also set to low.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 378 | 378 | 0 | 0 | 8 | 0 |

| 216-58-15-1.cpe.distributel. net - 0 | 378 | 378 | 6 | 9 | 50 | 8 |

| ip-66-49-184-68.rdns.distributel. net - 1 | 374 | 373 | 5 | 9 | 25 | 10 |

| ip-66-49-186-129.rdns.distributel. net - 1 | 371 | 369 | 5 | 10 | 41 | 11 |

| 64.125.54.105 - 0 | 378 | 378 | 8 | 11 | 82 | 10 |

| No response from host - 100 | 77 | 0 | 0 | 0 | 0 | 0 |

| ae13.er3.lga5.us.zip.zayo. com - 0 | 378 | 378 | 15 | 20 | 64 | 21 |

| pr01-eqfr5.blizzardonline. net - 0 | 378 | 378 | 15 | 24 | 137 | 20 |

| ae1-br01-eqny8.as57976. net - 0 | 378 | 378 | 26 | 81 | 297 | 30 |

| et-0-0-2-br02-eqch2.as57976. net - 0 | 344 | 344 | 71 | 694 | 3739 | 176 |

| et-0-0-1-pe01-eqch2.as57976. net - 1 | 374 | 373 | 27 | 33 | 111 | 31 |

| 24.105.62.129 - 0 | 378 | 378 | 30 | 32 | 126 | 33 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Help!

note: wasn’t allowed to have links so put a space at the end of sites for the MTR

2

Hey there,

Was this WinMTR running in the background while playing a game where the lag spikes were happening? If so I don’t see any issues in the WinMTR that would show a problem. If not make sure to leave it running in the background for an entire match.

When the lag spikes happen does the entire screen freeze? Or does your character continue to run around but everyone else freezes?

3

So there is actual customer support now? wow. i thought it would take 20 more years.

5

It was running in the back ground. About 8 mins after I started the MTR the spike happened.

The whole screen freezes then all the characters move very fast to catch up.

Here is another with lots of lag spikes (maybe 5 mins of game play)

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 148 148 0 0 6 0
216-58-15-1.cpe.distributel. net - 0 148 148 7 9 21 8
ip-66-49-184-68.rdns.distributel. net - 0 148 148 7 9 21 10
ip-66-49-186-129.rdns.distributel. net - 0 148 148 7 11 44 10
64.125.54.105 - 0 148 148 8 11 34 9
ae21.cs1.lga5.us.zip.zayo. com - 83 35 6 0 21 24 21
ae13.er3.lga5.us.zip.zayo. com - 0 148 148 18 20 40 18
pr01-eqfr5.blizzardonline. net - 0 148 148 18 23 82 21
ae1-br01-eqny8.as57976. net - 0 148 148 29 75 296 32
No response from host - 100 30 0 0 0 0 0
et-0-0-1-pe01-eqch2.as57976. net - 0 148 148 29 34 98 29
24.105.62.129 - 0 148 148 30 32 44 31
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Another where I had a lot of lag at the beginning of the game. Not a lot near the end.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 978 978 0 0 10 0
216-58-15-1.cpe.distributel. net - 0 978 978 5 8 27 8
ip-66-49-184-68.rdns.distributel. net - 0 977 977 5 9 27 8
ip-66-49-186-129.rdns.distributel. net - 1 970 968 6 10 44 12
64.125.54.105.available.above. net - 1 974 973 7 11 56 9
ae21.cs1.lga5.us.zip.zayo. com - 14 635 547 0 20 32 20
ae13.er3.lga5.us.zip.zayo. com - 1 974 973 16 20 44 19
pr01-eqfr5.blizzardonline. net - 1 974 973 15 24 119 22
ae1-br01-eqny8.as57976. net - 1 974 973 27 72 420 31
No response from host - 100 198 0 0 0 0 0
et-0-0-1-pe01-eqch2.as57976. net - 0 977 977 26 33 123 30
24.105.62.129 - 0 978 978 28 32 48 32
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

1 Like