Lag spikes in game

I’m getting lag spikes when I’m in a match. I’m on wireless. I don’t mind having a high latency, but constant 1-2 second lag spikes make the game unplayable.

Do you have any suggestions as to what could solve this other than switching to wired?

Looking Glass MTR results:

TRACEROUTE:
traceroute to 69.158.8.5 (69.158.8.5), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.262 ms  0.268 ms  0.279 ms
 2  24.105.18.2 (24.105.18.2)  1.354 ms  1.368 ms  1.369 ms
 3  137.221.105.14 (137.221.105.14)  1.115 ms  1.133 ms  1.133 ms
 4  137.221.66.18 (137.221.66.18)  0.702 ms  0.719 ms  0.719 ms
 5  137.221.83.82 (137.221.83.82)  1225.317 ms  1225.318 ms  1225.292 ms
 6  * * *
 7  137.221.65.1 (137.221.65.1)  30.406 ms  30.412 ms  30.412 ms
 8  137.221.65.7 (137.221.65.7)  30.229 ms  30.238 ms  30.235 ms
 9  137.221.65.116 (137.221.65.116)  30.035 ms  30.206 ms  30.196 ms
10  137.221.65.41 (137.221.65.41)  30.128 ms  30.082 ms  29.950 ms
11  137.221.73.32 (137.221.73.32)  30.848 ms  30.927 ms  30.831 ms
12  bx5-seattle_be10.net.bell.ca (184.150.180.234)  30.137 ms  30.200 ms  30.115 ms
13  tcore4-seattle_bundle-ether4.net.bell.ca (64.230.125.246)  74.933 ms  74.046 ms  69.433 ms
14  tcore4-vancouver_hundredgige0-5-0-0.net.bell.ca (64.230.79.95)  68.887 ms  68.869 ms  68.856 ms
15  tcore4-toronto47_hu2-9-0-2.net.bell.ca (64.230.52.232)  76.651 ms  76.506 ms  76.430 ms


20/09/2020 20:55:55 UTC
--------------------

MTR:
Start: Sun Sep 20 20:55:55 2020 Blizzard  1.|-- Blizzard                                     0.0%    10    0.4   0.3   0.2   0.5   0.0
  2.|-- 24.105.18.2                                      0.0%    10    0.6   1.7   0.5  12.1   3.6
  3.|-- 137.221.105.14                                   0.0%    10    0.8   0.9   0.6   1.2   0.0
  4.|-- 137.221.66.18                                    0.0%    10    0.4   2.8   0.4  22.3   6.8
  5.|-- 137.221.83.82                                    0.0%    10  150.6 514.5  52.9 1111. 436.3
  6.|-- ???                                             100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.65.1                                     0.0%    10   30.3  32.1  30.2  47.2   5.3
  8.|-- 137.221.65.7                                     0.0%    10   30.2  32.6  30.1  54.5   7.6
  9.|-- 137.221.65.116                                   0.0%    10   50.1  32.4  30.1  50.1   6.3
 10.|-- 137.221.65.41                                    0.0%    10   52.0  32.6  30.2  52.0   6.8
 11.|-- 137.221.73.32                                    0.0%    10   30.3  36.8  30.2  93.3  19.8
 12.|-- bx5-seattle_be10.net.bell.ca                     0.0%    10   30.4  30.4  30.3  30.6   0.0
 13.|-- tcore4-seattle_bundle-ether4.net.bell.ca         0.0%    10   71.5  71.3  68.6  74.1   2.0
 14.|-- tcore4-vancouver_hundredgige0-5-0-0.net.bell.ca 10.0%    10   69.1  70.4  69.0  75.8   2.1
 15.|-- tcore4-toronto47_hu2-9-0-2.net.bell.ca           0.0%    10   71.8  73.6  70.5  76.8   2.3
 16.|-- ???                                             100.0    10    0.0   0.0   0.0   0.0   0.0


20/09/2020 20:55:55 UTC
--------------------

Thanks for looking.

Hey YellowCape,

If wireless is your only option, make sure you’ve tried connecting to both the 2.4ghz and 5ghz network and test them both. Depending on the network setup there, one my work better than the other. You’ll have to check your router documentation or speak to the internet provider if you’re not sure how to switch between the two.

If it’s occurring on both 2.4 and 5ghz then go ahead and run a WinMTR test. This would allow you to check for any packet loss after the router that might be causing the lag spikes.

  1. Download WinMTR
  2. Right-click on the downloaded .zip folder and select “Extract All”, to extract the files to a new folder.
  3. Open the new WinMTR-v092 folder that was created, then open the WinMTR_x64 folder.
  4. Right-click on the WinMTR application and select “Run as administrator”.
  5. Type the server IP 24.105.62.129 in the “Host” field. Click “Start” to begin the test.
  6. Launch the game and join a match. Allow the test to run for the full duration of the match, then click on “Stop” when you’re done playing.
  7. Click on “Copy Text to Clipboard”, paste the results here, then highlight everything and hit the </> button in the posting section so it will allow links.