Lag, high latency on blizzard servers every evening

Technical Support
1

Hi, I keep having high lag spikes in the game every evening and tracing it to some blizzard server every time. Sadly, this makes the game unplayable. Any ide what to do?

I will keep posting examples here:

We locate the IP address in France. The organisation associated with the IP address 137.221. 79.33 is Blizzard Entertainment, Inc.

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus
2 1 ms 1 ms 1 ms Broadcom.Home
3 53 ms 58 ms 60 ms 82.102.128.196
4 * * * Request timed out.
5 * * * Request timed out.
6 51 ms 53 ms 55 ms 82.102.132.150
7 117 ms 119 ms 118 ms EDGE.LON-01-RE1-xe–0-0-0-101.012.net.il [80.179.165.77]
8 127 ms 125 ms 129 ms 195.66.226.234
9 2970 ms * * ae1-br01-eqld5.as57976.ne—t [137.221.79.33]
10 * * * Request timed out.
11 * * * Request timed out.
12 135 ms 136 ms 136 ms et-0-0-31-pe02-eqam1.as57976.ne—t [137.221.78.69]
13 133 ms 133 ms 137 ms 137.221.66.47
14 133 ms 134 ms 131 ms 185.60.112.157

Trace complete.

thx.

1 Like
2

Hey there,

This test shows your latency at around 135ms when arriving at the last hop.

Ignore the high latency on 137.221. 79.33
This router is configured to give less priority to the test packets which makes it appear as high latency. If this was a problem then you would see that high latency continue on the later hops.

Are the high latency problems only occurring during the evenings local time for you? If it’s fine during the morning and mid day, but the problem happens in evenings (prime time) this means there’s congestion in the route between your ISP and the game servers during this time.