installing required files - I got zero computer knowledge, what does that mean? since it keeps happening even though my game is updated from patches etc.
Hey there,
It sounds like a security program is putting game files into “Quarantine” by mistake. If you have any antivirus software, try uninstalling it temporarily as a test.
If this resolves the issue, please contact the software developer for assistance adding our games as an “Exception” or “Exclusion” to their program.