Heroes of the storm keeps ghost reducing my computer audio balance

It happens pretty frequently and it turns down the audio balance by about 30-40% so it is extremely noticeable. Through testing I have figured out that it is indeed heroes of the storm that keeps messing with my computers audio. Is anyone else dealing with this? Is there anyway to get it to stop, its pretty annoying.

Hey, Neeks! It sounds like this might be some issue with either the sound settings or another application causing the sound to automatically adjust.

  1. Search Sound and open “change system sound.” For some windows versions, it can just be “Sound.” Once you have it open, you should see Playback, Recording, Sounds, and Communications.
  2. Click on the Communications tab.
  3. Check to see if its selected to Reduce or Mute settings. If so, select “Do Nothing.”
  4. Apply and OK.

If it was set to Do nothing and this issue occurs, try checking for any audio software and disable them. Closing background apps using these steps can help. A few of the common ones are MSI Nahimic, Sonic Studio/Radar, Alienware Sound Center.