EFEDCCF0-A2EC-4790-A35D-3B2DAE08CAC9
error
I submitted the request a month ago, but no response. Obviously, every obvious solution doesn’t work, so don’t waste my time.
Some guy asked for my MSInfo, but I don’t know how to give it… too big for pastebin, but here’s some of it
pY8701Zs
It’s been like a full year since the game worked.
Hello DoggyPoo!
Sorry to hear you’re having these long-standing issues with Heroes of the Storm… looking at the error report, the report reason is that a Heroes game file appears to be corrupted. Let’s check the config file first.
Resetting In-Game Options
Scanning and repairing game files may also be needed:
Repairing Blizzard Games
To investigate beyond that, we’ll want to look over a system diagnostic.
Obtaining System Files
You can include the DXDIAG in a reply to the forum post. Place it between rows of ticks (`) for formatting:
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Like this.
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Hey, DoggyPoo!
Sorry to jump in here, but your issue is related to OneDrive syncing your Documents folder. Please make sure OneDrive de-syncs Documents\Heroes of the Storm\Variables.txt as your system does not have permissions.