Game failed to load in characters, now it's frozen

Game took a long time to load in and when it did no one’s character appeared. All 5 of us had the same problem and attempted to leave the game and load back in. However, nothing changed. Now, when I attempt to start the game again (over an hour later) it says I am still in the game and loads to the ‘Defeat’ screen. However, there is no option to exit the game so it is essentially frozen.

No idea how I can play again. Attempted ‘Scan & Repair’ option as well as restarting my computer.

Note: Eventually fixed itself >.<