Game does not start

i’m using mac os 10.11.6 El capitan and the game does not start, it just loads but nothing happens next, what can i do?

Hey there Kankro,

We appreciate you taking the time to reach out regarding that trouble launching Heroes of the Storm on your Mac. Mac OS X 10.11.6 (El Capitan) is actually below the minimum macOS version required to run Heroes of the Storm. With this in mind, we can only suggest upgrading to a newer macOS version to ensure that your system is compatible. Instructions to upgrade can be found on Apple’s Support page.