Can I contact Blizzard with an actual ticket? Or is the only way to get some help via these stupid forums? Every time I go to technical support it just redirects me to “Ask the community.” Like, no, I don’t want to ask the damn community, I want to ask Blizzard. For about a week now I haven’t been able to log in to HotS. I played last Thursday with no problem, tried again a day or two later and it won’t get past the “Authentication” page. I’ve tried every fix they offer on the website to no avail. I’ve received no help from Blizzard or their “technical support,” if you can even call it that. I don’t understand how this happens, I changed nothing on my PC between play sessions (I don’t even think I used it between sessions) yet for some reason now I cannot connect - yet I can use the Battle net app just fine, as well as connect to other Blizzard games without issue, such as Diablo 3 and Starcraft. No idea why that’s even a thing. Well here’s to hoping the community has a new fix that Blizzard doesn’t.
@ RealBadNoob
You look like you’re on a University connection at the moment which may block the game from connecting. Are you able to test with a different network? Maybe a mobile tether if you or someone you know has a phone and data plan that supports tethering?