Hi there,
My wife is BIG fan of HOTs, but she has been having this lagging issue for years and being angry with me for not fixing it. So please help! My computer is strong with GTX 1070 and using usb wireless adaptor. I am using the Verizon’s latest 5G router with 1000 Mps speed. Here is the winMTR:
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
Try switching her to use a wired ethernet connection instead of using the USB wifi adapter. Wireless problems are a common cause of stuttering / lagging in HOTS. Looks like the WinMTR is showing latency spikes up to 4000ms, so if it’s not the wireless causing issues then it may be a router or internet provider issue they’ll need to check out.
thanks, Jambrix. Unfortunately, the wired ethernet is not an option for us… Do you think the problem could be solved if I switch to a wifi adaptor board instead of usb adaptor?
There are a number of things to try for wifi, such as:
Changing wifi channels
Changing which USB port the device is plugged into
Trying different physical locations in the home either by moving the computer or using a USB extension cable (3.0 or higher, or the transfer speed may be throttled depending on how much bandwidth your ISP provides)
Updating the USB device’s drivers
Reinstalling any related software for the USB device
These are only a few of many many more options to try for Wifi troubleshooting. Just keep in mind there’s only so much we can do since the root issue is related to problems with wireless networking which is technically unsupported.