I’ve been playing HotS since the Alpha and this is the first time I’ve had this issue. Starting today, whenever I’ve been playing, I disconnect from the game for 2 or 3 seconds, multiple times per game. My last game on Dragon Shire lasted for over 15 minutes and I disconnected 6 or 7 times. I’ve always had little freezes, but never to the point where it announced my departure to other players and began to hearth me home.
I logged out with no change; rebooted with no change; and finally tried to uninstall the game. I was unable to do so through the normal method of Windows 10 via the Control Panel. Every time I tried to get Windows to do it, I would see a Blizzard symbol, like the app, flash in my taskbar and nothing would happen. So I finally deleted the HotS folder and then reinstalled the game. But nothing has changed. I still drop out repeatedly, which basically makes the game unplayable.
I’m posting this here because when I try to open a Support ticket, the system constantly runs me in circles and won’t allow me to open one.
I’m on Win10 Home on an Acer Aspire VN7; Intel Core 7-6700HQ @ 2.6G; 16G of RAM.