Cannot play since recent patches

have not been able to play since recent patches, im currently getting a error saying directx11 is not available on this machine

20E6E1A0-9765-47C4-B9CA-A7CD92006066

any help is appreciated

Discontinued DirectX 9 and 32-Bit

a while back they discontinued DirectX 9. this means older OS systems (Windows 98, ME, Vista and XP) no longer work. currently the OS that are supported are Windows 7, 8, 10 and Mac OSX 10.

if you are running a supported system then:

post DXDiag.
highlight all the text.
then, press the preformated text button that looks like < / >

1 Like

Hello, i am having the same problem even though i have DirectX 11

also here is my dxdiag
------------------
System Information
------------------
Time of this report: 11/6/2018, 20:58:00
Machine name: PAVELVU-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: Czech (Regional Setting: Czech)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA785GM-US2H
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenomâ„¢ II X3 705e Processor (3 CPUs), ~2.5GHz
Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
Page File: 2864MB used, 9416MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Radeon X1300 / X1550 Series (Microsoft Corporation - WDDM) 
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI Radeon Graphics Processor (0x7142)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_7142&SUBSYS_01421043&REV_00
     Display Memory: 3064 MB
   Dedicated Memory: 253 MB
      Shared Memory: 2811 MB
       Current Mode: 1280 x 1024 (32 bit) (75Hz)
       Monitor Name: Obecny monitor PnP
      Monitor Model: L1918S
         Monitor Id: GSM4B31
        Native Mode: 1280 x 1024(p) (60.020Hz)
        Output Type: HD15
        Driver Name: atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0630 (English)
     Driver Version: 8.56.1.16
        DDI Version: 9Ex
       Driver Model: WDDM 1.0
  Driver Attributes: Final Retail
   Driver Date/Size: 7/14/2009 02:40:03, 4030976 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-3202-11CF-8571-4821A1C2C535}
          Vendor ID: 0x1002
          Device ID: 0x7142
          SubSys ID: 0x01421043
        Revision ID: 0x0000
 Driver Strong Name: atiilhag.inf:ATI.Mfg.NTamd64...1:ati2mtag_RV515:8.56.1.16:pci\ven_1002&dev_7142
     Rank Of Driver: 00F42001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Reproduktory (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6767 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/30/2012 10:59:14, 4201104 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6767 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/30/2012 10:59:14, 4201104 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Stolni mikrofon (eFace 2025)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 02:43:54, 109696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Realtek Digital Input (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6767 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/30/2012 10:59:14, 4201104 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: My?
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Klavesnice
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Keykoard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1C4F, 0x0002
        FF Driver: n/a

      Device Name: USB Keykoard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1C4F, 0x0002
        FF Driver: n/a

      Device Name: USB Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0xE0FF, 0x0005
        FF Driver: n/a

      Device Name: USB Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0xE0FF, 0x0005
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Ko?enovy rozbo?ova? USB
| Vendor/Product ID: 0x1002, 0x4398
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Za?izeni klavesnice standardu HID
| Vendor/Product ID: 0x1C4F, 0x0002
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Za?izeni klavesnice standardu HID
| Vendor/Product ID: 0xE0FF, 0x0005
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Ovlada? klavesnice terminaloveho serveru
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ My? kompatibilni s technologii HID
| Vendor/Product ID: 0xE0FF, 0x0005
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Ovlada? my?i terminaloveho serveru
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 20.6 GB
Total Space: 76.2 GB
File System: NTFS
      Model: WDC WD800JD-00MSA1 ATA Device

      Drive: D:
 Free Space: 15.2 GB
Total Space: 238.5 GB
File System: NTFS
      Model: WDC WD2500AAKX-001CA0 ATA Device

      Drive: I:
      Model: AXYBOBK A3CXUV4 SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Czech), , 0 bytes

--------------
System Devices
--------------
     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&2BE2F00&0&0050
   Driver: n/a

     Name: Most standardu PCI hostitelskeho procesoru
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&18D45AA6&0&C3
   Driver: n/a

     Name: Most mezi sb?rnicemi PCI a ISA
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_00\3&18D45AA6&0&A3
   Driver: n/a

     Name: Standardni roz?i?eny hostitelsky ?adi? z PCI na USB
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&92
   Driver: n/a

     Name: Most standardu PCI hostitelskeho procesoru
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&18D45AA6&0&C2
   Driver: n/a

     Name: PCI Standardni dvoukanalovy ?adi? IDE
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_00\3&18D45AA6&0&A1
   Driver: n/a

     Name: Standardni ?adi? AHCI 1.0 s rozhranim Serial ATA
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_B0021458&REV_00\3&18D45AA6&0&88
   Driver: n/a

     Name: Hostitelsky ?adi? Texas Instruments pro rozhrani OHCI standardu 1394
Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&35E69562&0&70A4
   Driver: n/a

     Name: Most standardu PCI hostitelskeho procesoru
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&18D45AA6&0&C1
   Driver: n/a

     Name: Standardni hostitelsky ?adi?  USB OpenHCD
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D45AA6&0&A5
   Driver: n/a

     Name: ?adi? sb?rnice SMBus procesoru ATI I/O Communications Processor
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851458&REV_3C\3&18D45AA6&0&A0
   Driver: n/a

     Name: Most standardu PCI mezi sb?rnicemi PCI
Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_96011022&REV_00\3&18D45AA6&0&50
   Driver: n/a

     Name: Most standardu PCI hostitelskeho procesoru
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&18D45AA6&0&C0
   Driver: n/a

     Name: Standardni hostitelsky ?adi?  USB OpenHCD
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&18D45AA6&0&99
   Driver: n/a

     Name: ?adi? sb?rnice PCI procesoru ATI I/O Communications Processor
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&18D45AA6&0&A4
   Driver: n/a

     Name: Most standardu PCI mezi sb?rnicemi PCI
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96011022&REV_00\3&18D45AA6&0&10
   Driver: n/a

     Name: Standardni hostitelsky ?adi?  USB OpenHCD
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&18D45AA6&0&91
   Driver: n/a

     Name: ?adi? High Definition Audio
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A0021458&REV_00\3&18D45AA6&0&A2
   Driver: n/a

     Name: Standardni hostitelsky ?adi?  USB OpenHCD
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&98
   Driver: n/a

     Name: Most standardu PCI hostitelskeho procesoru
Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_96011022&REV_00\3&18D45AA6&0&00
   Driver: n/a

     Name: Radeon X1300 / X1550 Series Secondary (Microsoft Corporation - WDDM) 
Device ID: PCI\VEN_1002&DEV_7162&SUBSYS_01431043&REV_00\4&2CFC99C&0&0110
   Driver: n/a

     Name: Standardni hostitelsky ?adi?  USB OpenHCD
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
   Driver: n/a

     Name: AUHO6QW0 IDE Controller
Device ID: PCI\VEN_11AB&DEV_5081&SUBSYS_083DAAF5&REV_01\4&5D18F2DF&0
   Driver: n/a

     Name: Most standardu PCI hostitelskeho procesoru
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&18D45AA6&0&C4
   Driver: n/a

     Name: Radeon X1300 / X1550 Series (Microsoft Corporation - WDDM) 
Device ID: PCI\VEN_1002&DEV_7142&SUBSYS_01421043&REV_00\4&2CFC99C&0&0010
   Driver: n/a

     Name: Standardni roz?i?eny hostitelsky ?adi? z PCI na USB
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Konvertor jimka-jimka typu T,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Kodek Cinepak spole?nosti Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Kodek Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Kodek Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Stolni mikrofon (eFace 2025),0x00200000,0,0,qcap.dll,6.06.7601.17514
Realtek Digital Input (Realtek ,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
eFace 2025,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
eFace 2025,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
eFace 2025,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

WDM Streaming Communication Transforms:
Konvertor jimka-jimka typu T,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Reproduktory (Realtek High Defi,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Reproduktory (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

Howdy!

Your GPU and CPU are not supported for Heroes of the Storm. We would recommend to play from another device that meets our system requirements. This system does not appear to be able to play the game and is not supported.

Thank you.