Bug when i win in HotS

Hello! I wanted to know if there is any solution to the problem that I have in heroes of the Storm, which is the following:

By winning matches either Ranked/Quick/ARAM/etc. I don’t earn more than 15 points… or sometimes 35 points AT THE MOST. It is clearly a bug, I tried to reinstall the game, log out etc and it has not been fixed.

Apologies if this is not the correct place I am posting this (first time posting on the blizzard forum).

Some help? Thank you very much in advance <3

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