Technical Support
Topic | Replies | Views | Activity | |
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Known Technical Support Issues - [Updated Sept 14, 2021!]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
5 | 12718 | September 15, 2021 | |
Voice Chat issues with Bluetooth Headsets
We wanted to report on our findings on this issue. After some testing and reading up on Bluetooth technology, this seems to be an issue with how Bluetooth functions. You’ll also see these issues on other games that emplo… |
2 | 11345 | September 11, 2018 | |
Performance/Stuttering Troubleshooting
If you should experience any kind of performance issues or stuttering within the Nexus, there may be some useful tools to help analyze and troubleshoot what disruptions may be occurring. This guide should help identify w… |
6 | 11357 | September 11, 2018 | |
Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
5 | 11157 | September 11, 2018 | |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
4 | 8851 | September 11, 2018 | |
Welcome to Heroes of the Storm Technical Support!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members.… |
2 | 6606 | September 11, 2018 | |
Battle.net launcher has been having problems for a month
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0 | 6 | March 27, 2024 | |
Cant start game
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0 | 16 | March 26, 2024 | |
Forever wait times
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0 | 16 | March 24, 2024 | |
Collection, (Un)Ranked and Shop Disabled + Weird bug
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6 | 47 | March 20, 2024 | |
Mouse / Keyboard doesn't work in HOTS onWindows 11 (Ingame)
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0 | 48 | March 18, 2024 | |
So you disconnect me and i get the penalty?!
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2 | 29 | March 18, 2024 | |
Random disconnects for years
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0 | 26 | March 16, 2024 | |
Cant play the game
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2 | 114 | March 15, 2024 | |
Game Crashes on startup
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3 | 604 | March 12, 2024 | |
Report - Elevation - File system permissions issue
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0 | 33 | March 9, 2024 | |
Aggressive Desync Issue
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8 | 146 | March 16, 2024 | |
Can't open the game (Error 2:77)
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2 | 68 | March 15, 2024 | |
Battlenet constant reconnecting
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1 | 67 | March 11, 2024 | |
Consistent Freezes
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5 | 117 | March 8, 2024 | |
Genji swift strike : 700 BILLION DAMAGE
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3 | 147 | March 8, 2024 | |
Account locked - Authenticator removal - HELP!
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5 | 190 | March 7, 2024 | |
Can't get a storm league game in forever
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2 | 87 | March 7, 2024 | |
Stukov stuck on (i am more monster than man ) catch phrase
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1 | 48 | February 29, 2024 | |
Game crash in hero selection while alt tabbin
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1 | 55 | February 21, 2024 | |
Lagging on game even im not in macth
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3 | 95 | February 20, 2024 | |
Game keeps crashing
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1 | 74 | February 19, 2024 | |
Game opens and closes after I see the main menu
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1 | 48 | February 16, 2024 | |
Game keeps crashing
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1 | 104 | February 16, 2024 | |
Crashing HOTS at the beginning of the game
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2 | 171 | February 12, 2024 |