Tombs of Terror Gift did not appear in game


#1

I received the Tombs of Terror bundle as a gift, which I already claimed. However, when I entered the game, I did not receive the card back or the Free Legendary that should have come with the bundle. When I checked the shop, it said that I have already purchased the bundle. Please help!


#2

gamesaredead,

I glanced at your account and I do see the Tombs of Terror there. It looks like it was a very recent purchase though. It can take a bit of time for online payments to process and move over, especially when a gift is involved.

I’d recommend waiting an hour or so and then checking back. These kinds of things can take up to 72 hours, but it’s usually a lot faster than that.


#3

Thanks for the reply!

Still, the goodies have not appeared in my account yet. The gift was sent to me on September 9, and I claimed the gift about 16 hours ago. Is this normal for the process to take this long?


#4

No. Was you careful enough to check which region you claimed your gift into?


#5

It is definitely the right region. In the in-game Shop the Tombs of Terror is shown as “purchased”, but I did not receive the card back or free Legendary


#6

I can’t gift Tombs of terror to a friend. There is no option help!


#7

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#8

i got the same issue - 386490111 is the order number from the 6 sep.
No packs legendary and cardback yet as i see it.