Stuck on initial screen

I got stuck on initial screen when logging into the European server.
All of my local configurations have not changed, and I was able to log in normally two weeks ago.

These three solutions have been tried and there have been no changes.

support/en/article/34721

support/en/article/7655

I have the same problem on na server. All the game mode icons are blacked out and when i press my collection it just lags out