After every Arena match this evening, when Hearthstone exited the match, my screen would go completely blurred and the game would only allow me to access the settings menu. I would have to exit the game and load the game to be able to que another match.
| OS Name |
Microsoft Windows 10 Pro |
| Version |
10.0.17763 Build 17763 |
| Other OS Description |
Not Available |
| OS Manufacturer |
Microsoft Corporation |
| System Name |
DESKTOP-AQ4KSPV |
| System Manufacturer |
System manufacturer |
| System Model |
System Product Name |
| System Type |
x64-based PC |
| System SKU |
ASUS_MB_CNL |
| Processor |
Intel® Core™ i5-9600K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 6 Logical Processor(s) |
| BIOS Version/Date |
American Megatrends Inc. 0602, 10/19/2018 |
| SMBIOS Version |
3.1 |
| Embedded Controller Version |
255.255 |
| BIOS Mode |
UEFI |
| BaseBoard Manufacturer |
ASUSTeK COMPUTER INC. |
| BaseBoard Product |
ROG STRIX Z390-E GAMING |
| BaseBoard Version |
Rev 1.xx |
| Platform Role |
Desktop |
| Secure Boot State |
Off |
| PCR7 Configuration |
Binding Not Possible |
| Windows Directory |
C:\Windows |
| System Directory |
C:\Windows\system32 |
| Boot Device |
\Device\HarddiskVolume2 |
| Locale |
United States |
| Hardware Abstraction Layer |
Version = “10.0.17763.404” |
| User Name |
DESKTOP-AQ4KSPV |
| Time Zone |
Pacific Daylight Time |
| Installed Physical Memory (RAM) |
16.0 GB |
| Total Physical Memory |
15.9 GB |
| Available Physical Memory |
11.8 GB |
| Total Virtual Memory |
18.3 GB |
| Available Virtual Memory |
11.0 GB |
| Page File Space |
2.38 GB |
| Page File |
C:\pagefile.sys |
| Kernel DMA Protection |
Off |
| Virtualization-based security |
Not enabled |
| Device Encryption Support |
Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable |
| Hyper-V - VM Monitor Mode Extensions |
Yes |
| Hyper-V - Second Level Address Translation Extensions |
Yes |
| Hyper-V - Virtualization Enabled in Firmware |
No |
| Hyper-V - Data Execution Protection |
Yes |
EVGA Nvidia GeForce GTX 1070 SC 8GB (Never been overclocked) driver version 425.31
I’m playing Hearthstone @ 4K Resolution, 60hz on the highest detail using an ASUS PB287Q
Corsair 700 Watt PSU
Samsung 500 GB 960 SSD
Is anyone else experiencing similar issues?
Screen is blurry after games for me, and it happened after opening packs too.
Here is the link to my blurry glitch, please help! imgur*com/Gc55fcr
I have the same issue, here is my link
imgur*com/ElzCDeY
I am experiencing the same issue
Thanks everyone! This is a known issue that we’re currently tracking and working on a resolution for.
The workaround to get past this, is to start a new match or restart the game client if the blurry screen comes up.
I’m also having the same problem.
Mine is doing this too… Blurry screen after completing quest it seems. happened last night and today thought it was my computer but I guess not that’s a relief
glad I’m not the only one having this problem. good to know people are working on it. Thanks
Still happening, for me was after exiting a Tavern Brawl.
Sent here from @BlizzardCS on twitter.
Screen blurry after beating a match
screen goes blurry after opening a pack of cards
(at least it aint game breaking, can still muddle around just no clue what my cards do haha )
Someone else tipped me, another fix is to open the card collection than close it.
Reporting in: I’ve been getting blurry screen after match completion. Have to quit and restart game to get normal view.
Not just blurry to me. The screen freeze after every end of the match and need to restart again and again just to play 1 game. Im using android phone btw.
Hello Invenzor!
Yours may be a separate issue, so I would ask you to post in the Bug Reports forum, and please include the following details about your phone:
Manufacturer
Model
Android OS Version
You can also review these common solutions for phone/tablet crashes:
Troubleshooting Hearthstone Crashes on Mobile Devices
I seem to notice that when a reward pops up after a match when you complete a quest, the screen goes blurry (usually mostly with card pack awards)
All the buttons still work, like the Shop, back button etc and usually if you open a pack (I don’t think I’ve tried by opening the collection) and check your new cards, it usually rights itself.
I believe I’m playing on the right resolution for my laptop.
Basically, it still happens to me.
(I’m re-posting my issue, as my thread got locked. I thought I’d add to this because it’s still current and to keep it linear like Caterpepi suggested. Again, I apologize for not seeing this thread.)
I have seen similar issues on iPhone 6s mobile app
Hey everyone,
I just wanted to followup with an update to let you know we are still investigating this issue and while there is no ETA on a specific fix, in most cases you can temporarily stop the blurriness, by queuing up for another match or restarting the client. That should help while we work on a permanent solution for this on our end.
Same happening to me after ranked matches, screen goes blurry, I qued up for a casual match after to see if it would correct and it did.
its happening to me as well after any and all games.