Rise of Shadows pre-purchase temporarily disabled


So for the players who has already got a golden legendary card, will they recieve another golden legendary or they will get nothing?


I want two golden legendaries too :slight_smile:


I got a Ben Brode card…


I just purchased the league of explorers expansion because I am slowly moving towards wild. I haven’t received it yet and was wondering if it is because the in-game shop is frozen.


Play it and post results! This bug doesn’t just give people legendaries from old sets - it’s given some people uncollectible legendaries. Someone on Reddit got the Crowley hero from the Hagatha boss, and was able to use it on ladder. I saw one image of someone who got the Nefarian boss minion from a Tavern Brawl.

(Mary Anne Lee) #12

Thanks for your patience while we worked through this. We’ve discovered why legendary and golden legendary cards were being granted, resolved the bug, and are working to get the shop back online ASAP. The current estimate is a couple of hours, but we’ll stay on top of it and update as soon as we know more.

If you received an incorrect legendary or golden legendary card, you’ll still get the appropriate Rise of Shadows legendary or golden legendary card when it becomes available.

Again, thanks for bearing with us and we’re sorry for the confusion.

Pre Order Bug Again
Pre Order Bug i take wrong legendary
Probable Pre-Order Bundle Bug

What about the people who didn’t greedily rush out and pre-order the expansion. Will they also receive a free golden legendary? (In addition to the one from Rise of Shadows)


I echo your sentiment except for how you call prompt people “greedy”

Contrary to what the news and social media may suggest… everyone can’t be first, or equal.

When there is a free for all, don’t be meek and complain because you weren’t quick enough.

But yes, I like free stuff too and wouldn’t mind getting the benefit given by a mistake. I just don’t begrudge those people who got what they got.


Indeed; spending that kind of money on pixels is the opposite of greed.


Is there a way I can get a priest hero portrait without spending $80?


I 100000% recommend not playing Wild, but to each their own. The more cards that come out, the more out of control it’s going to become. There will be 1 or 2 OP OP OP decks that everyone is going to play so either:

  1. 50% of games are a mirror match; or
  2. You don’t have those cards and it’s insta-concede.

But like I say, to each their own.


There is not. You used to be able to buy them for $10 each, but now they only seem to come in the big bundles.


What about Tyrande? Blizz has said she’s coming back, does this mean she probably isn’t?


Me too, same situation here…


But what about the Arena? Its stuck authenticating. Is this related?

(Mary Anne Lee) #22

If you are trying to purchase an Arena ticket it’s likely related to the shop, and that’s still in the process of getting fixed.


How much longer will it take before it is fixed. would love to get my new priest hero soon


I wasnt trying to purchase an Arena ticket. Meaning i hadnt clicked the fee to enter yet. But i need one to enter.


So I pre purchased bundle for $80, I got confirmation email. But when I logged in I didn’t received anything, no card, no hero, nothing. Will it be fixed?


I was told to post here in hope a dev sees this message that the mobile client is down, or stuck in an update purgatory for me on an android. Redirects me to the app store to update hs once hs is opened, yet no update exists.