I completed chapter one in the Dalaran Heist (European Server) and did not receive any reward (not after defeating Boss 5 and not after finishing the round by defeating Boss 8). No 3 Packs and the Chapter One screen even started without the chest to check out, what the reward will be. I first thought, I’ll have to complete some more things in Chapter One (like alternative hero powers), but when I played Chapter Two and got the reward there after finishing Boss 5 and even found the chest on the startscreen for the Chapter, before beating it, I noticed, that there must have gone something wrong in Chapter One.
Anybody experienced the same problem? Can Blizzard somehow track down some logfile or something like that, to find out, if there went something wrong?