[Main Thread] Network Problem while Loading Cards

Technical Support
515

I missed match Masters Qualifiers for this bug. I’m agree every players have to take responsibility for client side software environment and internet connection. But this bug is so much stressful and irrational.

The number of legally collectible cards of Hearthstone is 8,592 include free/common/rare/epic second copy and each golden cards. These information data could be store in just 1074 bytes. It’s so tiny data for today’s computing. I can not imagine this terrible job was done bye largest MMORPG operating company.

516

Still having issue playing… Only managed to play when there’s daily quest and waited a minute before playing. After that, unable to play anymore…

518

This worked for me on PC, and after doing it, iOS started working fine as well:

519

Try this:

1 Like
520

Im having the problem now for 14 days and none of the no “tricks” work. When logging in, the first screen is the old rank i got last month and after 2 sec (without a click) the error massage shows. Resetting the options didnt help, too. I tried everything on android and on windows desktop.

521

Same issue. Thanks blizz…

522

Same here. Need help.

523

I load into battlenet,then I hit play button for hearthstone, and the game launches,but after the screen comes up for what I want to choose ,the game closes,and says,We just ran into a network problem loading up all the cards in your collection. Please relaunch hearthstone… It does this over and over. I’m playing on a laptop with windows 10, and using hotspot from phone… I’ve done it this was for 2 years with no problems until the last few days.

I tried waiting on the voice-over it still closes,this only happens on my mobile hotspot,not the home wifi.

1 Like
524

I have the same problem but don’t worry. It will probably took blizzard a month or two to fix it since that’s how much they care about us

525

Blizzard, what are you doing over there? Same problem. All of the fixes work for a little while and then fail again. Can we at least have another update on the status of the proper fix you claim to have found?

526

I have the same issue but only on the Asia server. My EU and NA work.

527

same. I could’nt connect to NA server. This solved it.

1 Like
528

Exact same issues on a Mac.

529

Blizzard , can you stop fing things up ? Just for once ? Just for a change? Honestly guys , I have no clue what is going on but this is getting out of hand. We cannot even wait for the quests since we are stuck on the ladder reset screen and we get the error as soon as we launch the game?!?! This is why LoR will destroy you.

530

same error here.
but waiting 2min on the quest screen helps

not working anymore
getting DC now already on start
before the quest screen shows up :frowning:

531

so, i haven’t been able to play a single game for like 2 weeks now
technically i could get it to work but since i wasn’t able to pass the end of month rewards from february there’s no way to wait for it to load up since it always crashed right when the reward screen pops up
being annoyed af with this is an understatement…

532

I also have the same problem, worked well in this morning.

533

can’t play HS about one day. after doing this in-game option reset, solved.

534

Game Settings Reset didnt work for me.

Still cant enter the game.

535

Same here, iOS user iPhone 7
Many crashes too
I’ve no words, not anymore, after updates there are ALWAYS many BUGS, it’s insane.