Siguiendo estos pasos funciona. https://eu.battle.net/support/es/article/34719?utm_source=internal-support_forums&utm_medium=posting&utm_campaign=BlizzardCSEU&utm_content=solution
Deleting the battlenet cache folder, as suggested above, did not fix the problem for me, it persists just the same.
same problem here, waiting for solution
What’s going on is I win