Game freeze at loading screen after the patch

Yesterday i played a couple of games on my laptop, closed the app and watched some youtube. Then i wanted to try some new cards from the miniset, i reopen the app and now it completely freezes at the loading screen giving me an apphangb1 error as to below.i say this to make it clear that nothing changed in my pc setup, i didn’t even do a restart of the system. straight up opened the app, used a little bit, closed and reopened a half an hour later, and now it’s completely broken
what is going on? am i banned or is this actually a bug that is happening from months and months, to random players and it’s not being figured it out yet?
i’ll include the error stamp, if it’s of any benefit to solve this problem
Descrizione:
Si è verificato un problema che impedisce al programma di interagire con Windows.

Firma problema:
Nome evento problema: AppHangB1
Nome applicazione: Hearthstone.exe
Versione applicazione: 19.4.1.6067
Timestamp applicazione: 5d8de96e
Firma di blocco: 7ea9
Tipo interruzione: 134217728
Versione SO: 6.3.9600.2.0.0.768.101
ID impostazioni locali: 1040
Firma blocco aggiuntiva 1: 7ea9973996b2a46564f440e4242d3688
Firma blocco aggiuntiva 2: 7b86
Firma blocco aggiuntiva 3: 7b861dfbdddcd6622e656e3f100331aa
Firma blocco aggiuntiva 4: 7ea9
Firma blocco aggiuntiva 5: 7ea9973996b2a46564f440e4242d3688
Firma blocco aggiuntiva 6: 7b86
Firma blocco aggiuntiva 7: 7b861dfbdddcd6622e656e3f100331aa