I bought the Galaclone adventure mode in the mall a few days ago. After entering the game, I found that the first chapter of the adventure mode was not unlocked, and then the line of the Explorer Association was not unlocked
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I said that the first chapter of the Hearthstone Legend Dragon Adventure Mode could not be opened, so the following chapters could not be played. If not, you can give me a refund and I will buy it again
Whom are you addressing? 
This is a forum, not customer service, which you should contact for refunds and the like.