I ground Legendary this season and received no packs as my end-of-season report.
Did this happen to anyone else?
I opened a ticket and wasn’t happy at all with the response.
They basically told me “tough sh**”, we can’t see your packs, so we can’t make sure you receive this packs.
I think this is a lie, as in the past a GM has even referenced what rarity of card I opened in a pack.
I’ve pre-purchased Scholomance for £70 and have now asked for a refund. I don’t want to give my money for a product that is working incorrectly with staff who cba to look into my account and check to see if I’ve correctly received awards or not.