For the last 5 days, I have been continually losing connection from the game, almost making it unplayable. Sometimes I get the message:
“You were reconnected to your game. Resuming…” Sometimes I’m reconnected after my turn is over and it’s too late.
Sometimes I don’t get this message at all, but I just notice a lag, which also interferes with the game play. I’m playing on an iPhone 7, iOS 13.3.1, and I’m always connected to a WiFi network. This didn’t happen until recently, but now it happens all the time. Is anyone else experiencing this issue?
Hey there Treebroth3r,
Thanks for reaching out! To help determine where the network issue is occurring, lets go ahead and grab a winMTR so we can further investigate the problem. Here are the instructions:
- Download the tool from this page
- Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
- Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
- After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).