Can't play/unlock Dalaran Heist

I just got the full Dalaran Heist Adventure, and I am unable to “unlock” the first act. The unlock button is glowing blue but when I press it, nothing happens. It makes the sound effect like it’s opening but nothing happens. I tried reinstalling my game and I tried it on mobile but neither helped.

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I am having the same issue. Bought it 3 days ago.

Same problem. Ever find a solution?

Dalaran unplayable for 2 months, silence from blizz… and does noone even try anymore? Did anyone fix it?

Been playing heist for about 2 weeks now. Works fine for me

I unlocked and played chapter 1 just two days ago and it worked as intended for me. Could it be a problem with buying the adventure, but not having started chapter 1 before that?