buying the “Storm the Gates” card leaves a locked card in your collection; theres nothing on the shop listing to show that it is a pre-release card either.
This feels pretty bad, it shouldn’t be in the shop when you cant put it in a deck, at the very least this should be part of the description text when you buy it.
You were not supposed to be able to get it from the shop, it’s supposed to be part of a release event
It has already been removed from the shop
I mean it’s fair; they can remove it (though it wasn’t removed when I made this thread).
They should however either let players who bought it use it or at the very least reverse the purchase somehow. The shop description never said the card was a “pre-order”, and people bought the card thinking it was a way to get the card early.
Its not on the player to vet the shop; that should be for Blizzard.
You say “bought”, did it cost something ? It wasn’t free just like the other ones ?
cost 1000 runestones
FYI
Yeah I saw; I know what post your referring to 
It still doesn’t really address the fact that the player’s who bought it were not informed that the cards would not be available for play immediately available however.
They of course weren’t since the sale was not supposed to be there
They can’t add a warning of the start of the availability since the purchase was supposed to be only possible once the availability period had started
What should happen is an in-game pop up for the affected players explaining the situation but it would be common knowledge if they had good communication about bugs…
Consumer protection law does however require companies to state (at purchase) if a digital item is not available right away (as Blizzard does with pre-order items) after purchase. If it was made available for purchase on the shop inadvertently or not isn’t really relevant here.
It is precisely relevant since that’s a major clue about the intent (or lack of it) of the offense, which drasticaly changes the outcome if the situation had to escalate
If it is clearly established as a mistake, and as long as the product is delivered at the actual release and that customers are refunded if asking, the faulty company only risks a minor sanction