I dont think you are guaranteed the portraits specifically, just the Naga Pool for that hero.
Naga Pool is
Replica Cathedral
Rusty Trident
Lorewalker Scroll (Lesser and Greater)
Shaker Portrait
Glowscale Portrait
Spitescale Sushi Roll
SO You should have been offered at least one of those as her. Just not guaranteed the ones you obviously ought to be offered lol.
Edit: weird, I was able to imbed the image of the Whizbang card earlier in another thread no issues, but when i attempt to embed any of the trinkets images from the same card library, it says I cant have links in my posts… so strange.