Book of Heroes: Faelin impossible to advance further

Game keeps resetting to an empty battlefield with no cards in draw deck on Puzzle 3 of Leviathan (scenario 13).

Have tried to restart game, cannot reset puzzle, and no other options available. Has the right text but says Puzzle 5/3, if that’s helpful.

Thanks,

3 Likes

While playing as the Ambassador you encouter puzzle levels with “The Leviathan”. Every encounter has 3 puzzles.
Not sure if the first encounter has this issue ( i forgot) but in the later encounters every time you finish a puzzle it bugs out and doesnt move you to the next so you have to leave then join. Now this is not as big of an issue untill Challenge 15/17 in which you get i assume last encounter. When you finish the 2nd puzzle and concede to re-enter and get to third it says Puzzle 5 out of 3, has a pink rectangle where the name of puzzle is supposed to be, battlefield empty , got 1 mana, no cards no enemies nothing. It is impossible to finish the adventure

2 Likes

I having this same issue on 15/17 puzzle 3 totally stuck and it says puzzle 4/3. Match loads with no cards and I’m stuck. I have restarted the game, repaired my install on PC and tied on iOS and Android, can’t get past the bug to advance the story, verrrry annoying!!

2 Likes

I am having the exact same issue on 15/17 puzzle #3. Every puzzle I’d finish would bug and I’d have to concede and when I came back the next puzzle was available. This time when I came back in I have no deck on the right hand side when entering into the level and when the board loads I also get the big pink box and it says Puzzle 4/3. The board loads and neither I or my opponent have cards and I can’t do anything - TOTALLY STUCK and very frustrated. I’ve restarted the game many times, I’ve gone to other regions and come back, I’ve done a repair in battle.net on windows and I’ve tried on iOS and Android. Nothing I do resolves the issue and I’m totally stuck. I finally retired and started over and the first round of puzzles started bugging out again. Once you beat a puzzle you’re locked up and must concede and come back to start the next puzzle. I feel like this started with this week’s patch because I did several puzzle with no problem then came back to finish the adventure after the patch and had this issue.

2 Likes

Hello and thanks for the reports!

We’re aware and investigating :eyes:

Update: We have identified a fix and are planning it for patch 34.0

Added for tracking:

Thanks again for letting us know!

3 Likes

The campfire puzzle within the Tavish Mercenaries Story Mode is having the same issue. When you complete a puzzle it won’t advance to the next puzzle unless you forfeit and go back in. I also got the big pink box on the screen when puzzle 1 was loading just like the Faelin bug I was having.

I am happy for the union. I am awaitng any news on how soon we might see the bug fix

This should be fixed by now, please feel free to check whenever you get a chance and let us know how you get on!