Back after year. Missing cards!

I’m coming back to the game after years and I find out I am missing many cards from my decks that I used to have. They were in wild decks so it shouldn’t be a card rotation issue. I currently have decks that are 36/40, 28/30, etc. I can’t find them anywhere even though I had them! I refuse to play them until I get my cards back. For example:

Alexstrasza the Life-Binder
Deathwing the Destroyer
Onyxia the Broodmother
Ysera the Dreamer

My set called Doomhammer had two Doomhammer cards and one of them is missing - I removed it and now I cannot add a second one because according to the game I don’t own a second one?!

On top of that I can’t find a place to write a normal support ticket because there is a murloc bot thingie that automatically responds and shoves links in my face that do nothing to help!

I’m hopelessly confused

Video proof: https://youtu.be/NHwMI1x1XF0?si=681-7NCf2R3f_ngj

These were Core Set cards, you never owned them, they are loaned out to everyone for free. You will have to craft these to continue playing them in your decks - you can find them in the Legacy Set.

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