I was queueing for a game during my 6-2 underground arena run. After I cancelled the queue the client brought me back to the menu but was I was given a loss, ending my run. Around 6/28/2025 8:09PM PDT
I understand this is a long standing issue, but for underground arena, the ticket costs 300 gold or $4. I would like some compensation
GameNetLogger.log
I 20:08:39.0520610 Network.DisconnectFromGameServer() - Reason: EndGameScreen
I 20:08:39.0520610 Network.OnGameServerDisconnectEvent() - Disconnected from game server with BNet error: ERROR_OK socket error: Success, Message:
I 20:08:52.8207939 GameMgr.ChangeFindGameState() - state: CLIENT_STARTED, previous state: INVALID
I 20:08:52.9670831 GameMgr.ChangeFindGameState() - state: BNET_QUEUE_DELAYED, previous state: CLIENT_STARTED
I 20:08:57.0418840 GameMgr.ChangeFindGameState() - state: BNET_QUEUE_UPDATED, previous state: BNET_QUEUE_DELAYED
I 20:09:02.0552071 GameMgr.ChangeFindGameState() - state: BNET_QUEUE_UPDATED, previous state: BNET_QUEUE_UPDATED
I 20:09:02.4726008 GameMgr.ChangeFindGameState() - state: CLIENT_CANCELED, previous state: BNET_QUEUE_UPDATED
I 20:09:02.4726008 GameMgr.ChangeFindGameState() - state: SERVER_GAME_CONNECTING, previous state: CLIENT_CANCELED
I 20:09:02.4726008 Network.GotoGameServe() - gameConnectionDisconnected True, IsRestoringGameState: False
I 20:09:02.4726008 Network.GotoGameServe() - address= 137.221.107.226:3724, game=136618, client=368423, spectateKey=dJhcoE reconnecting=False
I 20:09:07.0321540 GameMgr.ChangeFindGameState() - state: BNET_QUEUE_CANCELED, previous state: SERVER_GAME_CONNECTING
I 20:09:07.0321540 GameMgr.ChangeFindGameState() - state: INVALID, previous state: BNET_QUEUE_CANCELED
I 20:09:07.1005814 Network.OnGameServerConnectEvent() - Connected to game server with error code ERROR_OK
I 20:09:07.1005814 Network.OnGameServerConnectEvent() - Connected to game server with socket error: Success, Message: Client: Connected
I 20:09:07.1005814 Network.SendGameServerHandshake()
I 20:09:12.6687757 GameMgr.OnGameSetup()
E 20:09:12.6687757 GameMgr.OnGameSetup() - Received ID packet even though we’re not looking for a game.
I 20:09:23.7773107 Network.OnGameServerDisconnectEvent() - Disconnected from game server with BNet error: ERROR_OK socket error: Success, Message:
Hearthstone.log
W 20:08:26.9093593 WWFX_SkarrtheCatastrophe_CustomSummon(Clone) (Spell).BuildFsmStateMap() - SpellStateType NONE is missing a SpellStateAction.
I 20:08:39.0520610 [GameNetLogger] Network.DisconnectFromGameServer() - Reason: EndGameScreen
I 20:08:39.0520610 [GameNetLogger] Network.OnGameServerDisconnectEvent() - Disconnected from game server with BNet error: ERROR_OK socket error: Success, Message:
I 20:08:39.0520610 Hiding notification HelpTooltip_Tutorial because something else is being shown.
I 20:08:41.3027535 RegisterScreenBox tempGuardianVars=NetCache+NetCacheFeatures
W 20:08:41.6279891 GameStrings.FormatStringWithPlurals() - localizedStr was null for string key SCENE_HEADLINE
I 20:08:52.8207939 [GameNetLogger] GameMgr.ChangeFindGameState() - state: CLIENT_STARTED, previous state: INVALID
I 20:08:52.9670831 [GameNetLogger] GameMgr.ChangeFindGameState() - state: BNET_QUEUE_DELAYED, previous state: CLIENT_STARTED
I 20:08:57.0418840 [GameNetLogger] GameMgr.ChangeFindGameState() - state: BNET_QUEUE_UPDATED, previous state: BNET_QUEUE_DELAYED
I 20:09:02.0552071 [GameNetLogger] GameMgr.ChangeFindGameState() - state: BNET_QUEUE_UPDATED, previous state: BNET_QUEUE_UPDATED
I 20:09:02.4726008 [GameNetLogger] GameMgr.ChangeFindGameState() - state: CLIENT_CANCELED, previous state: BNET_QUEUE_UPDATED
I 20:09:02.4726008 [GameNetLogger] GameMgr.ChangeFindGameState() - state: SERVER_GAME_CONNECTING, previous state: CLIENT_CANCELED
I 20:09:02.4726008 [GameNetLogger] Network.GotoGameServe() - gameConnectionDisconnected True, IsRestoringGameState: False
I 20:09:02.4726008 [GameNetLogger] Network.GotoGameServe() - address= 137.221.107.226:3724, game=136618, client=368423, spectateKey=dJhcoE reconnecting=False
I 20:09:02.4726008 TcpConnection - possible ip address: 137.221.107.226
I 20:09:07.0321540 [GameNetLogger] GameMgr.ChangeFindGameState() - state: BNET_QUEUE_CANCELED, previous state: SERVER_GAME_CONNECTING
I 20:09:07.0321540 [GameNetLogger] GameMgr.ChangeFindGameState() - state: INVALID, previous state: BNET_QUEUE_CANCELED
I 20:09:07.1005814 [GameNetLogger] Network.OnGameServerConnectEvent() - Connected to game server with error code ERROR_OK
I 20:09:07.1005814 [GameNetLogger] Network.OnGameServerConnectEvent() - Connected to game server with socket error: Success, Message: Client: Connected
I 20:09:07.1005814 [GameNetLogger] Network.SendGameServerHandshake()
I 20:09:12.6687757 [GameNetLogger] GameMgr.OnGameSetup()
E 20:09:12.6687757 [BattleNet] GameMgr.OnGameSetup() - Received ID packet even though we’re not looking for a game.
E 20:09:12.6687757 [GameNetLogger] GameMgr.OnGameSetup() - Received ID packet even though we’re not looking for a game.
I 20:09:16.7955703 Hiding notification HelpTooltip_Tutorial because something else is being shown.
I 20:09:23.7773107 [GameNetLogger] Network.OnGameServerDisconnectEvent() - Disconnected from game server with BNet error: ERROR_OK socket error: Success, Message: