App crashes - reported to Blizzard

Community Discussion
1

F.y.i.: My message to them

Hello Blizzard

My game crashes nonstop, and now that I’ve found this website, I can understand that I’m far from the only one.
It’s ALWAYS in the shop or My Collection, but also frequently during a game … which is why I now close the app after a game or two to avoid this. Which is extremely time consuming and not very satisfying for a player’s flow.
I’ve only played this game for about two or three months, so I can only imagine how regular players must feel like.
Is there any reason to believe that these bugs will be fixed anytime soon?

Best regards,
Marie

1 Like
2

I would post this under the Bug Report sub forum and include your device and operating system version.

3

They know there are many problems. They comissioned a study to estimate the cost of rebuilding the codebase. They declined to proceed and the game will stay in this state until it is retired.

4

Any references for this?

5

Hm, Hearthstone doesn’t crash on my phone at all. Runs almost like the PC version. Depending on your phone, system requirements on mobile are higher than they were, say 6 years ago. If it’s crashing it is likely not having enough RAM (or processor isn’t powerful enough).