šŸ”„ 35.0 - Highlights & Known Issues

Greetings, friends!

Patch 35.0 is here! As a reminder, this will be our Highlights and Known Issues thread for the whole CATACLYSM cycle.

Please find below some of the issues we’re tracking, with updates to follow as we learn more.

Thanks for your help raising any potential issues as you come across them!

Highlights & Info

  • :woman_judge: [Bans] These will be added to the drop-down menu below (the list is also mirrored here). If your Arena deck contains a banned card, you will need to retire it manually (your ticket should be refunded).
Hearthstone Standard/Wild Bans
  • No current bans

Battlegrounds Bans
  • Minions: Psychus, Carapace Raiser
  • Heroes: Buttons
  • Timewarped Cards: Timewarped Magnanimoose, Power of Tavish, Timewarped Deios, Timewarped Promo-Drake, Timewarped Amalgam.
Arena Bans

Note: If your deck contains a banned card (you will see it with a reddish hue), you will need to retire. You will receive the rewards obtained until that point, and the cost of the run will be refunded to you. The Tickets will be added directly to your account.

  • This jail is, currently, empty. :frowning:

Tavern Brawl Bans

Note: If your deck contains a banned card (you will see it with a reddish hue), you will need to retire. You will receive the rewards obtained until that point, and the cost of the run (2 Tickets) will be refunded to you if applicable. The Tickets will be added directly to your account.


  • :hammer_and_wrench: Crashing in Battlegrounds? Please read here.

Tracked Issues
  • :new: [Tavern Pass] Level 100 reward cannot be claimed.
  • :new: [Hearthstone] Another Timelooper Toki is not granted after playing the required spells.
  • :new: [Collection] We’re aware that Ebyssian Legendary is currently obtainable from CATACLYSM packs; please read [here].
  • [Collection] Signature Ebyssian’s token is not of Signature quality (it is Golden). This will be corrected in a future patch.
  • [Solo] Dr. Boom’s final puzzle in The Boomsday Project’s The Secret Lab cannot be completed.
  • [Collection] Diamond Victor Nefarius appears in lower resolution.
  • [Hearthstone] T.N.T. from Boomboss Tho’grun can target the same card more than once.
  • [Arena] We’re investigating reports of players not receiving the expected ticket refund after retiring an invalid Arena deck. More info here.

35.0 Resolved Issues
  • [Tavern Brawl] We’re investigating an issue where players are unable to spend Tavern Tickets to enter the Pre-Release Tavern Brawl on mobile. As a temp workaround while we work on a fix, please consider using a desktop client.
    • [Update] This should now be resolved. Please check the app store for an update, more info here.
  • [Collection] We’re investigating reports of Legendary Cards from pre-purchase bundles not being delivered in game. → [Update] Cards are being delivered now.
  • [Collection] Packs obtained through the pre-purchase bundles’ codes registered after 35.0 are not being delivered in game. → Packs are being delivered now.
  • The new Rogue Hero Skin Sinestra (CATACLYSM Mega Bundle) has the Demon Hunter icon on some assets.
  • [Battlegrounds] Some Hero Skins can’t be set as Favorite.
  • [Shop] Unowned Full Ranked Hero Skins in the for You page have the same description as Lite skins.
    • [Update] We’re updating the descriptions; non-English locales might take a little longer to update.
  • [Menu] Sometimes, there is no music in the main menu.
  • [Collection] We’re investigating an issue with crafting or disenchanting cards. [Update] Fixed!
  • [In-Game Event] We’re investigating the reports of Wave 1 ending earlier for some users.
    • :right_arrow: Update Mar 10: Partially progressed rewards have been sent to affected players. More info here.

Useful Links

35.0 Patch notes

Forum Code of Conduct

4 Likes
:hammer_and_wrench: 34.0.1 Hotfix Patch
Why was Battlegrounds Duos disabled?
:hammer_and_wrench: 34.4.1 Hotfix Patch
:Hammer_and_wrench: 34.2.1 Hotfix Patch
:hammer_and_wrench: 34.4.3 Hotfix Patch
:hammer_and_wrench: 34.6.1 Hotfix Patch
:hammer_and_wrench: 34.6.3 Hotfix Patch
:hammer_and_wrench: 34.0.3 Hotfix Patch
Unable to play the Pre-release Tavern Brawl
:locked: 33.6.3 - Highlights & Known Issues
Pre-release event loot bug
Mage spell "Hidden objects" not working
34.0 Patch Notes
Gelbin of Tomorrow in Underground Arena
Battlegrounds disconnecting
Warp Gate bug - gets reset each turn
Aviana ban in wild format
Bug with ladder ready deck
Bug in the tavern brawl pre-release
Spell card don’t work
LOL! Banned card, can't play my deck
Google Pixel 10 Pro XL routinely crashes
34.0 Patch Notes
Battlegrounds deactivated
No golden hero and no achievement
The thief's card : " Stick Up " don't work
Impossible to finish last boomsday puzzle (survive dr boom)
I got 500 wins, but I still haven't gotten the gold skin
Earned 500 wins, but did not recieved Golden Hero
BUG : Fabled Card in Arena came alone
I haven't received an award for more than 500 victories yet
The Paladin character is not golden!
Card Deadline doesn't count as Temporary
Stick Up does nothing (Wild obviously)
Golden Warlock Hero Not Unlocking After 500 Ranked Wins
Didn't get golden hero (500 wins)
500 wins and no golden portrait
Bug: Golden hero not unlocked after 500 wins with Paladin
No gold hero for 500 wins
Battlegrounds deactivated
SIGNATURE CARDS of Murozond, Unbounded Bugg?
Missing Signature Mister Clocksworth
Lost city packs as the Monthly reward in November
:hammer_and_wrench: 34.0.1 Hotfix Patch
Cannot continue Arena run due to "banned" cards
Setting Things Right with Ranked Rewards and Mister Clocksworth
I win 500 games with the rogue
Winter Queen Bartender with missing audio files
Daily and weekly quest not progressing
Didn't get Twitch drops
I pass my Warrior to 500 wins and it's not in gold yet
Stick Up - rogue card
Reward 500 wins golden Warrior skin not avaible
Golden Hero Portrait
Battlegrounds Winter Queen Inn Keeper audio
Not Getting the gold hero power after 500 wins
Timewarped Shivarra and Corrupted Cupcakes/Timewarped Devour
Maestra's mask merchant battlecry doesnt work on arena
Maestra, Mask Merchant doesn't discover
Old Ladder Ready Deck for free STILL not delivered
Did not receive free ladder ready deck that I claimed
Winter Queen Audio Files
I didn't receive the new ladder deck after claim
Ladder Ready buggy
Hero Skin 'Beast Tess' transforms into Diamond Tess
34.0.2 Patch Notes
More than 500 wins with warrior but no golden border
I have 501 wins with warrior but i did not get the hero
Eu Ladder Ready Decks Not in collection
[Arena] Timeway Wanderer stopped discounting
Ladder ready deck purchase not delivered
Catch-up decks not showing up
Winter Queen hero bug bg's?
Battlegrounds Winter Queen Tavernkeeper BUG
The selected deck is not valid for this game mode
Toki timelooper
Toki timelooper
Bugged card effect
Pre-Purchase Bundles did not grant Guranteed Legendaries
Only one treasure drawed in Rogue Whizbang deck
Server error when disenchanting
[Arena] Timeway Wanderer stopped discounting
Missing Legendaries mega Bundle
That Buff Patch did.... nothing
Warp Gate Played by the opponent, correction of the descript
Protoss Dimension Gate Bug
Bg hero skin bundle
Whizbang Rogue Deck not Spawning Treasure Cards
ķ”„ė”œģŠ¤ķŠø ė§ˆė²•ģ‚¬ ė²„ź·øė¬øģ œ ķ•“ź²°ė¬øģ˜
34.6.2 Patch Notes
Wizzbang Rouge Deck has 1 Tressure instead of 8
Brawliseum -- frostwyrm fury get banned and locked the deck!
Can't hit the play button on brawl
The Boomsday Project Adventure problem
They just banned 6 cards in Tavern Brawl - all DK cards
T.N.T sometimes destroys the same card multiple times
I can't equip my new skins from a pack
Not allowed to enter tavern despite having the tickets
Protoss Warp Gate bug
Protoss Warp Gate bug
Protoss Warp Gate bug
Protoss Warp Gate bug
Protoss Warp Gate bug
Protoss Warp Gate bug
Deck killing Bug
:hammer_and_wrench: 34.6.1 Hotfix Patch
Not allowed to enter tavern even if I have a lot of tickets
Warp gate issue
Cast when drawn on TNT not letting opponent draw extra card
Warptor funktioniert nicht!
Hearthstone Warp Gate Carrier Deja Vu bug
Warrior Dragon Resets Colossus Cost
Mechanical bug in the Protoss Mage deck
Bug condicionante con mago protos
Achievement progress not updated, and other bugs
Arena, Timelooper Toki not back in hand after casting 3spels
Toki’s cycling isn’t working! Are you aware of this bug?
Flint Firearm No Longer Chains
Tavern brawl fault
Cataclysm brawl
Still missing old ladder ready deck
Can't enter Tavern Brawl
Pre-Release Tavern locked, I cant start a game
Pre-Release Tavern locked, I cant start a game
Pre-Release Tavern locked, I cant start a game
Pre-Release Tavern locked, I cant start a game
Pre-Release Tavern locked, I cant start a game
Pre-Release Tavern locked, I cant start a game
Pre-Release Tavern locked, I cant start a game
Problem with starting new brawl of cataclysm
I can't enter the pre-experience
Can't play brawl, deck with banned cards
Cannot use tickets in Tavern Brawl mode
Tavern Brawl Unplayable on mobile AND on desktop
Unable to play any more Tavern Brawl games after winning 1st
Mega Bundle and Pre-Order Event Legendary Cards not given
Level 100 reward cannot be claimed
Toki bugged in arena
Boomsday Project - Fungal Frugality puzzle is broken
Edwin Defias Kingpin
Can't claim Signature Sindragosa
Are mechs banned?
Are mechs banned?
Event: Wave 1 - Fire and Storm
Gaslight Gatekeeper still doesn't trigger Quest
:hammer_and_wrench: 34.4.1 Hotfix Patch
Warp Gate intentionally stealth nerfed?
I bought a ranked shaman deck and I didn't receive it
People lost Event Rewards because false in-game clock
No refunded tickets after retiring invalid arena deck
The ranked deck did not arrive in the account
No gold hero for 500 wins
No gold hero for 500 wins
Technical matter in Tavern Brawl
No gold hero for 500 wins
Signature ebyssian
Protoss Warp Gate bug
Pre-release event loot bug
Reconnecting issues
Battlegrounds Disconnecting and Hanging Again
The final cards are revealed
Toki Dosen't work
''Stick Up'' Card Bug
FIX DUOS is disabled
Duplicate Signature
Duplicate Signature Cards
No Golden Hero with 500 wins
Problems arena legendary group Zephrys the great
Mar 4 Tavern Brawl Rewind D/C Bug
Cant play arena deck
Underground arena bug
Stick Up card doesnt work
Pre-Release Brawl
500 victories gold heroe
ĀæAtascado en pelea de taberna?
Warlock quest is no longer counting Deadline card as temp

All my packs in the prerelese brawl was lost city pack now it doesnt let me start a new one

3 Likes

Dive into the Golakka Depths is NOT banned in the brawl, just lost to paladin using it, will not progress further until it’s fixed.

3 Likes

Timelord Nozdormo does not awaken sooner when a card from the new expansion is played in tavern brawl

1 Like

Im having some kind of weird bug on mobile. I have a 3 loss reward chest pop up that is empty and I have no way of getting past it to play the new event stuff. Im on android and the chest is from right before the update I played a bad mage deck got 3 losses in a row and now it just pops up congratulations with a chest thats empty and no way past it. Plz fix it. I have already cleared my phone cache and even re-downloaded the whole game and its still popping up.

6 Likes

In arena i choose mage and pick his quest. Card for 2 mana hidden objects don’t discover a card. And that card not triggered quest. "Because of that, I lost the game, and I’d like to ask for compensation — two arena tickets that I spent

I have the exact same same issue on Android mobile. Got a empty chest, but still got rewards, (after i restartet the game) but old exp packs, i Played before update, i have opened them, and the new from, the crono event, that got released after update… but i am stuck at a empty chest now to, and cant get passed it.

4 Likes

I have a reward chest that is empty and prevents me to play the pre release brawl. i have already recieved the rewards from my previous brawl, but now i can’t start with a new deck. i think the game started to update as soon as i claimed the rewards, but the animation of the chest hadn’t started yet. please fix, i also tried to uninstall and reinstall but the chest is still there

4 Likes

chest bug after playing tavern brewl… cant start a other game… did everything uninstall clear cache… not working

4 Likes

I have a bug where I try to play the pre-release brawl and i am stuck on a congratulations screen showing a chest. I open the chest and nothing ever comes out of it and now I cannot play the pre-release brawl at all because the screen is stuck and there is no way to bypass it or stop it from occuring. I have tried switching regions, restarting the client, logging in and out, and on mobile and PC. Both have yielded the same result. I am barred from playing pre-release tavern brawl and I can’t do anything about it. Is there anyway to fix this?

4 Likes

Idem pour moi dommage ce genre de bug pour un prĆ©-lancement…

Folks, if you’re stuck on the Pre-Release Brawl reward screen, please check the updates in the first post of this thread (Highlights and Info), and follow the thread linked there. Thank you!

1 Like

I had a card chosen for the brawl that now is banned from the brawl so i cannot continue my run or edit my deck. It was the paladin murloc quest.

1 Like

What about the issues that existed before the patch? I, like some others, never received my two packs for 10 wins (the ā€œChoose Your Championā€ sub-requirement). And no, the answer that ā€œIt only worked in Standardā€ doesn’t count — it’s explicitly stated several times on the website:

Want a bonus you can count on? Lock in 10 Ranked wins during the promotional period & earn 2 more Lost City of Un’Goro card packs!

Go all-in? Extra bonus! Win 10 Ranked games during the promotional period & earn 2 additional Lost City of Un’Goro packs!

Additionally, players who win 10 Ranked games in Hearthstone during the Voting Period will win an additional two card packs from The Lost City of Un’Goro expansion.

The conditions are written three times, and not a single word is written about the fact that this is only about the standard mode, and the wild ranked wouldn’t count.

2 Likes

Issues with hero skins:

1.Diamond Genn Greymane appears blurry/jagged on mobile.(Alternatively, all Diamond skins appear blurrier on mobile devices compared to the PC version.)

2 .Arachnid Kerrigan’s in-combat avatar background incorrectly uses regular Kerrigan’s purple background on mobile and is missing its unique arrogant head-shaking entrance animation.

Thank you for your hard work. The display issue with Diamond Genn Greymane has been fixed, but the bug with Arachnid Kerrigan still persists. Please resolve it as soon as possible.

My phone models are: Samsung S23, S25U, and iQOO Neo10 Pro+. I’ve asked several friends, and they have also encountered this bug. Therefore, I suspect this bug is widespread rather than limited to specific models.

Rewind effects are still causing disconnections, but now, the sound is turned off permanently

1 Like

Did a mage draft in underground arena.

After that I pressed ā€œplayā€ and it said ā€œthe selected deck is not valid for this game modeā€. I checked my deck and the card ā€œhidden objectsā€ is marked as banned. How can I fix?

Alternate Reality doesn’t seem to be working in the pre-release brawl. My cards got discounted but not transformed.

1 Like

Thanks Capnmunch, this is a known issue that we’re hoping to be able to fix with the 34.0.1 hotfix.

Added for tracking!

1 Like

Devious Coyote Isn’t well translated in french !
He’s reduce is cost when the enemy hero is damaged not yourself !

It ruined my strategy in Brawl…

Pls devs could you rewrite the french translation pls ?